4 days old

Workforce of the Future - Manager

Chicago, IL 60606

A career in our Workforce Capability practice, within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. Youll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.Our team helps organisations analyse their workforce to better address immediate and emerging business challenges. Youll be a part of a team that focuses on providing talent solutions to workforce restructuring in response to mergers, divestitures and improving the organisations ability to deploy resources in new and emerging markets.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Pursue opportunities to develop existing and new skills outside of comfort zone.
  • Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
  • Coach others and encourage them to take ownership of their development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Focus on building trusted relationships.
  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
4 year(s)

Required Knowledge and Skills:

Demonstrates extensive abilities and/or a proven record of success to consult directly with clients across industries as well as manage teams within a dynamic group focused on a variety of workforce related projects from strategy to execution.

Preferred Qualifications:

Degree Preferred:
Master Degree

Preferred Fields of Study:
Business Administration/Management, Human Resources Management, Organizational Management, Organizational Behavior Studies, Industrial Psychology, Economics, Finance, Mathematics, Public Policy Analysis, Statistics

Certification(s) Preferred:


Preferred Knowledge/Skills:

Tremendous forces are radically reshaping the workplace. There are new organizational, talent, HR and technology challenges to be faced as business leaders wrestle with disruptive innovation, global trade, skills mismatches and the constant tests of risk and regulation. Through its Digital Workforce Transformation capability, PwC is helping organizations prepare their workforce strategy for the future by embracing automation, reskilling and culture shifts while engaging employees and fueling collaboration. Find out more about what we do on our website: www.pwc.com/us/peopleandorganization

Demonstrates extensive abilities and/or a proven record of success as a tax technical team leader generating new business, proposal writing and delivery, collaborating across engagements and business units. Identifying opportunities to provide additional services with experience utilizing a CRM system in a professional services firm to network, develop relationships and sell additional/new services.

Demonstrates extensive abilities and/or a proven record of success in a professional services environment utilizing automation & digitization in a professional services environment, including but not limited to:

  • Innovating through new and existing technologies, along with experimenting with digitization solutions;
  • Working with large, complex data sets to build models and leveraging data visualization tools to provide insights to clients;
  • Transforming the business by creating capacity and delivering an enhanced employee and client experience; and,
  • Evaluating and negotiating new and existing contracts, as well as leveraging pricing tools to contribute to pricing strategies.

Demonstrates extensive abilities and/or a proven record of success in selling, designing and delivering consulting solutions in the areas of organizational transformation, process improvement/process redesign, learning theory, programs and practices, upskilling/reskilling; talent assessment, workforce planning, digitization, organizational culture.

Demonstrates extensive knowledge and/or a proven record of success in technologies and digital approaches such as artificial intelligence, robotics, process automation, design thinking and user experience. Proven knowledge of approaches for building and enhancing client relationships and selling consulting projects.

Demonstrates extensive abilities and/or a proven record of success in leading medium to large project engagements in a collaborative and fast-paced environment:

  • Defining project workflows, managing resources, prioritizing responsibilities and tasks in order to deliver quality and timely results;
  • Facilitating client discussions and meetings and presenting at conferences, webcasts, roundtables and other networking opportunities;
  • Engaging with clients to identify challenges, recommend solutions and manage expectations proactively;
  • Articulating the firm's value-propositions and preparing final drafts of major deliverables assuring quality control clearly;
  • Anticipating client needs, recognizing and acting on opportunities to enhance client service and expand the scope of engagement; and,
  • Assisting in financial administration of engagements such as budgets, billing and collections.

Demonstrates extensive abilities and/or a proven record of success as a team leader with extensive abilities to lead, motivate and coach team members, manage team workload and promote work-life quality, provide candid, meaningful feedback in a timely manner, proactively share insights, knowledge and experience, seek diverse views to encourage improvement and innovation, solicit upward feedback from team members, and foster an inclusive and collaborative work environment while meeting client expectations.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


Posted: 2020-02-19 Expires: 2020-03-21

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Workforce of the Future - Manager

Chicago, IL 60606

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