1+ months

WebEx Collaboration Specialist

Roseland, NJ 07068

Collaboration Support Engineer.

Responsible for the operations and support of ADP's Webex collaboration environment.

Manage large executive level Webex Webinars including coordinating with speakers, moderators and event owners, managing rehearsals, hosting and facilitating Webinars.

Develop best practices and playbooks around operation of collaboration technologies.

Provide training and documentation to the user community.

Resolve engineering-level escalations of technical issues.

Support deployment of ongoing cloud registered Webex devices.

Proficiency across the entire Webex suite of products including:

                Control Hub



                Webinars (Events)



                Hybrid Calendar

                Directory Connector

                Webex Devices

                Webex APIs


Exceptional communication skills and ability to influence others, gain rapid alignment, and secure support.

Excellent interpersonal skills and experience engaging with executive stakeholders, events production staff, and end-users.

Proficient in the use of troubleshooting tools including Webex Tracer, Wireshark and Fiddler.

Knowledge and experience with additional collaboration platforms such as Zoom and/or Microsoft Teams.

Explore our COVID-19 page https://tech.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.



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Posted: 2022-05-03 Expires: 2022-07-31

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WebEx Collaboration Specialist

Roseland, NJ 07068

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