15 days old

Vendor Relations Representative


**Job Summary:**

The Vendor Relations Rep works to
resolve Vendor disputes by working with Accounts Payable, vendors,
Merchandising, Distribution/Fulfillment Centers and Stores to identify causes
for the issues and work proactively with the necessary areas to resolve and
prevent issues in the future. They are required to maintain a good customer
service relationship with the vendors to reduce potential issues and minimize
the companys exposure.

**Primary Responsibilities**

+ Vendor Statement reconciliations

+ Reviewand reconcile invoice variances

+ Processingpayments as needed within applicable payment terms

+ Rootcause identification and resolution

+ Work extensively with theMerchandising group, Trade Vendors, and the Distribution/Fulfillment Centers toresolve vendor disputes

+ Establish working relationships withvendors through ongoing correspondence and interaction

+ Communicate issues to Supervisor andManager and follow-up on resolution

+ Reconcile vendor statements andprovide closure to open issues

+ Review processes and recommendchanges in order to provide a consistently high level of customer service

+ Accountable to maintain individualand team performance metrics and targets

+ Emphasize excellence with internaland external customer support

+ Work with the Merchants to gain asolid understanding of our business relationship with each vendor

+ Represent Staples to externalsources; both vendors and other associates

+ Maintain positive work relationshipswith members of other teams to whom information is provided or from whominformation is gathered

+ Assist in establishing andmaintaining strong, collaborative relationships with internal and externalcustomers to identify additional ways to improve service

+ Support of continuous improvementefforts

+ Assist with special projects asneeded

+ Provide support to onshore andoffshore AP teams as needed



+ High school diploma or equivalent

+ Proficient with Microsoft Office Suite (advanced Excelknowledge)

+ Knowledge of purchase order and inventory managementprocess

+ Understanding of basic accounting processes

+ Ability to demonstrate strong analytical skills

+ Communicate effectively both orally and in writing

+ Well organized and able to manage multiple tasks

+ Excellent customer service skills


+ Associates or technical degree

+ Minimum 2 years of related work experience

_This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate._

_Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our_ _perks and benefits_ _!_

_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._


Posted: 2020-10-13 Expires: 2020-11-12

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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