8 days old

UX Designer - Commercial (PwC Labs)

Tampa, FL 33607

PwC Labs is focused on standardizing, automating, delivering tools and processes and exploring emerging technologies that drive efficiency and enable our people to reimagine the possible. Process improvement, transformation, effective use of innovative technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value for our firm.Within PwC Labs, our Commercialization team is focused on productizing emerging technologies and platforms and deploying them at scale across our client base. Our team is focused on all aspects of commercialization from product curation and development to defining the go-to-market strategy and ultimate deployment.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Pursue opportunities to develop existing and new skills outside of comfort zone.
  • Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
  • Coach others and encourage them to take ownership of their development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Focus on building trusted relationships.
  • Uphold the firm's code of ethics and business conduct.

The UX Designer is adept at high-level product thinking, defining problems, and designing well-thought out solutions. Executes high-profile projects to completion, collaborating with project partners across the company to deliver innovative app & web experiences. Effectively articulates even the most abstract ideas, and strives to keep the lines of communication open at every point throughout the process.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Additional Educational Requirements:

In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations

Minimum Years of Experience:
5 year(s)

Preferred Qualifications:

Degree Preferred:
Master Degree

Preferred Fields of Study:
Business Analytics, Computer and Information Science, Computer Engineering & Accounting, Management Information Systems

Preferred Knowledge/Skills:

Demonstrates extensive-level, abilities and/orproven success with managing the identification and addressing of client & business needs including:

  • Conducting competitive analyses of other technology solution providers that operate in the same space;
  • Preparing customer analyses based on our target demographic and initial transactions;
  • Participating in creating a content development strategy;
  • Coordinating with UI design team on issues like navigation, page routing, product page design and more;
  • Tracking usability goals and prepare reports for senior management;
  • Developing mockups for our development and design team; and,
  • Conducting usability tests on each independent type of page on the website and create a report showcasing your findings.

Demonstrates extensive abilities and/or a proven record of success as a team leader by:

  • Writing technically proficient surveys, inclusive of appropriate screening and demographic questions that appropriately mirror project's methodologies, across a wide array of topic areas and varying degrees of complexity;
  • Collecting and analyzing survey findings using logical and thorough analysis techniques;
  • Creating final decks and deliverables that provide stakeholders with actionable insights;
  • Collecting and analyzing data using standard market research techniques;
  • Developing a knowledge of statistical analysis techniques and when to apply them;
  • Possessing a comprehensive understanding of end user wants/needs;
  • Effectively representing/balancing the end-user perspective when providing insight and recommendations to improve user experience;
  • Training and moderating focus groups and one-on-one interviewing;
  • Performing data analysis and synthesis;
  • Possessing proven knowledge of all Adobe products, including InDesign and Illustrator
  • Translating complex data sets into easily digested and understood formats to identify and understand customer needs and uses data for new product ideas and benefits;
  • Executing interviews to gather first hand user insights from different types of user groups;
  • Collaborating and contributing as a team member;
  • Understanding personal and team roles contributing to a positive working environment by building solid relationships with team members, and proactively seeking guidance, clarification and feedback;
  • Demonstrating an execution-oriented mindset, and ability to think independently to solve problems, comfort with ambiguity;
  • Prioritizing and handling multiple tasks, researching and analyzing pertinent PwC Labs customer insight data, and communicating effectively in written and verbal formats to various audiences (including various levels of management) in a professional business environment;
  • Working in a fast-paced, dynamic environment; and,
  • Possessing proven leadership skills.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


Posted: 2020-01-19 Expires: 2020-02-19

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UX Designer - Commercial (PwC Labs)

Tampa, FL 33607

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