7 days old

User Experience Director, ADP Ventures

New York, NY 10007

Lead design and research for an exciting new incubator in ADP Ventures.

ADP Ventures is charged with creating new growth engine for ADP, and the incubator explores new opportunity areas by rapidly ideating, prototyping and launching innovative product concepts for in-market pilot. If you are an experienced product designer, interested in incubating new products to improve the world of work for millions of workers, ADP Ventures is for you.

We are a small team of problem solvers who exhibit high energy and passion for the projects we are exploring. The team has broad expertise across research, design, technology and strategy, and a dedication to experimentation.

We are driven by the single idea that we can make work better for everyone!

What you'll do:

  • Discover
    • Discover new insights and unmet needs by guiding research; Synthesize the findings to articulate key problems to solve
    • Establish research roadmap in partnership with Product Management and Ventures Leadership
    • Define a pipeline of new product concepts in partnership with Product Management and Ventures Leadership
  • Prototype
    • Lead the ideation, design and evaluation of new product concepts, with design sprints and lean prototyping
    • Strategize optimal service design and user experience; Build stakeholder alignment to the design approaches
    • Guide the evaluative research or usability tests of new concepts
  • Design
    • Design and develop prototypes and pitch decks of short-listed product concepts
    • Activelylead and collaborate with cross-functional teams to execute on the envisioned experience, overseeing the end-to-end design process
  • Lead
    • Establish research & design operations with best practices, tools and processes
    • Mentor team members across research, product design and service design
    • Contribute to the branding and marketing of new concepts

About You:

  • Entrepreneurial
  • Strategic thinker who is also hands-on with design and research
  • Can creatively express ideas in visual and interactive mediums
  • Comfortable in unpackaging complexities and ambiguities into a clear course of action
  • Enjoys presenting & building rapport with clients and executives
  • Build strong opinions but hold them loosely


  • Experience leading new product concept from idea to delivery, following Design Thinking principles
  • Background in Product Design, Service Design or User Experience Design -- incl. Persona development, Journey mapping, Service design, and Product ideation
  • Experience in hands-on qualitative research, analysis, and synthesis
  • Strong consultative skills with ability to build alignments
  • Previous experience in startups or large enterprise environments a plus


We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


Posted: 2020-11-17 Expires: 2020-12-17

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User Experience Director, ADP Ventures

New York, NY 10007

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