POSITION PURPOSE

Working at the world's largest home improvement retailer is a career-defining experience. New associates decide to join us because: they love our people and culture, they get to work with cutting-edge technologies, and they spend every day solving large-scale problems that matter. As a Home Depot QuoteCenter associate, you will impact the daily lives and decisions of our customers who spend billions of dollars at our stores in North America.

At The Home Depot QuoteCenter our mission is to “enable a frictionless customer experience to sell Pros the complete job for the planned purchase.” Behind everything our users see and experience within The Home Depot QuoteCenter application eco-system is the Build, Integrate and Connect operating model built and managed by a diverse team of Merchants, Product Managers, Engineers, Marketeers, Operations, and Support professionals that enable Doers to Get More Done.

We’re committed to maintaining a fun, engaging and inclusive environment, ensuring the agility of a close-knit team and driving results that enable Home Depot to continue to be a leader in our industry. At The Home Depot QuoteCenter, we value diversity in all of its forms, and we work hard to support growing associate skills in a fast-paced collaborative environment.

The Home Depot QuoteCenter Operations team is focused on providing program awareness, training, support and customer service to our in-store and field associates who use QuoteCenter that service our Pro Customers. 

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

• Provide training, site visits and guidance to drive adoption and usage with the Division. 
• Leverage relationships with Divisional and Regional field leaders/partners to drive QC adoption and usage. 
• Work with Product Management team to understand new products, feature and enhancements to existing products to in order to execute appropriate field strategies. 
• Work with internal operational stakeholders (Catalog, Vendors and Pricing teams) to understand key enhancements to assortments, features and service in order to execute appropriate field strategies. 
• Support feedback and activities from Divisional reporting and provide feedback to internal stakeholders on the effectiveness of programs, pilots and launches.