9 days old

STEPS Technical Support Assistant

Lexington, KY 40507
Job Title STEPS Technical Support Assistant
Requisition Number TE05422
Department Name 40527: HDI CNS Waiver
Work Location Lexington, KY
Salary Range $13-$15
Type of Position Temporary
Position Time Status Full-Time
Required Education

High School

Required Related Experience

Customer Service Experience

Required License/Registration/Certification
Physical Requirements

N/A

Shift

Monday-Friday
Up to 40 hours per week

Job Summary

This position supports users of the HDI Online Learning Center. This position responds to email and phone communication to resolve user questions and issues. Tasks for this role include creating new user accounts, resetting login information, confirming order details, sending completion certificates, and other similar responsibilities. This position requires strong customer service skills and attention to detail. This job will work remotely.

Skills / Knowledge / Abilities
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply 04/18/2021
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Categories

Posted: 2021-04-05 Expires: 2021-05-05

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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STEPS Technical Support Assistant

University of Kentucky
Lexington, KY 40507

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