23 days old

Sr. Business Analyst - Loyalty Operations

Atlanta, GA 30339
JobTitle: Sr. Business Analyst - Loyalty Operations
Job ID: 374770_en-us
Salary Range: null- null
Job Category: Marketing
Employment type: Full Time

Position Description:
POSITION PURPOSE
Senior Operations Business Analysts, Loyalty Operations are responsible for the support and execution of the Home Depot’s Pro Xtra Loyalty Program. The role supports program sustainment, benefit implementation, process improvement, and documentation for stores, call centers, and outside sales teams. They also provide on-going support to members and ensure compliance with the terms of the program.

They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions. Key responsibilities include but are not limited to leading teams on projects, effective communication to teams and other leaders, reviewing and understanding qualitative/quantitative data, identifying trends in business and the retail/loyalty industry. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
  • Lead Project Teams of Analysts and other associates
  • Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization
  • Produce documents for teams and leadership to review and utilize.
  • Deliver presentations to teams and executive leaders and sponsors
  • Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge
  • Deliver presentations to teams and executive leaders and sponsors.
    NATURE AND SCOPE
    No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

    ENVIRONMENTAL JOB REQUIREMENTS
    Environment:
    Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Travel:
    Typically requires overnight travel less than 10% of the time.

Categories

Posted: 2021-04-23 Expires: 2021-05-30

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Sr. Business Analyst - Loyalty Operations

Home Depot, Inc.
Atlanta, GA 30339

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