16 days old

Sr. Analyst Customer Data Strategy and Governance

Atlanta, GA 30308
JobTitle: Sr. Analyst Customer Data Strategy and Governance
Job ID: 360400_en-us
Salary Range: 0.0- 0.0
Job Category: E-Commerce
Employment type: Full Time

Position Description:
POSITION PURPOSE

The Sr. Analyst Customer Data Strategy and Governance will participate in a variety of projects related to the governance and management of customer data across The Home Depot. The Sr. Analyst will participate in project scope design effort and will execute and lead medium/multi-dimensional or multiple projects. They will lead the project for all aspects of customer data and will be a subject matter expert for the project. They will be expected to lead and execute process development, project management, data analysis and status reporting. The Sr. Analyst will have a hands on understanding of the data necessary to drive customer data management and governance processes, including analysis using data querying in support of project completion. The Sr. Analyst will ensure team completion of assigned tasks during the project life cycle, including cross-functional team members, and they will identify areas for improvement in the processes supporting customer data management and governance. MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • Represents the Merchandising function in business process evaluation, procedural development, systems requirements definition and systems functional design. 
  • Project/Initiative Management--Partners with senior and department management and cross-functional teams in determining and defining business need/requirements; project plans, risk assessments, communication, implementation, training and change management 
  • Manages the business and project team expectations including addressing project issues, changes; May directly supervise staff members in the development, implementation and support of applications and business processes to meet the client's business requirements. 
  • Driving the requirements gathering efforts for a project (either development or implementation), including managing the expectations of the project manager, the stakeholders, the project team and executive management. 
  • Proposing alternatives and solutions to requirements management for each project that most closely aligns with the specific timetables, objectives and business issues at hand. 
  • Consulting with cross-functional managers, project managers, management and customers to ensure that all projects undertaken adequately address requirement related issues. Understanding the business case behind all projects, including the motivating factors for all stakeholders. Working with the Business Manager to analyze all potential opportunities to enhance, improve and refine the requirements gathering processes. 
  • Establishes and reports on metrics of assigned projects to gauge business value (ROI).; Audits and evaluates implemented projects (systems/processes, for example) to support continuous improvement opportunities.NATURE AND SCOPE
    • Typically reports to Manager or Senior Manager Merchandise Mgt Systems
    • No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

Categories

Posted: 2020-09-08 Expires: 2020-10-08

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Sr. Analyst Customer Data Strategy and Governance

Home Depot, Inc.
Atlanta, GA 30308

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