7 days old

Special Order Web Specialist SPP.com

**Responsibilities**



+ Support the Sales Representative or customer directly by learning & utilizing company systems, processes and selling products from our SPP.com product selection.

+ Process e-commerce orders from various online platforms providing positive customer service in all interactions.

+ Utilize effective communication skills to discern customer expectations and develop and present recommendations to customers for approval. Utilize company systems for pricing application with manager oversight for larger volumes. Work with suppliers to negotiate product and cost to meet the customers specific needs.

+ Collaborate with various support departments to implement customer expectations & requirements. Support the online ordering process by providing necessary customer information to ensure the success of a sale.

+ Work with expeditors/billing/accounting to learn and facilitate the billing process via company and/or customer invoicing or e-procurement processes and systems

+ Involvement in ongoing improvement efforts as directed by management

+ Represent Staples at product shows and corporate trade shows.



**Qualifications :**



**Preferred Qualifications**



+ 2 plus years relevant work experience

+ Customer service knowledge is required and any promotional products merchandising or purchasing skills are considered a plus

+ Good customer relation and communication skills including verbal and written such as e-mail and phone skills.

+ Knowledge of Microsoft programs (Excel, Outlook, Word, and PowerPoint). Industry experience with ESP or SAGE is considered a plus.

+ Apt organizational skills with capacity to manage multiple projects simultaneously.

+ General strategic business sense skills and math aptitude



_Interested in joining the team? Check out our_ _perks and benefits_ _!_



_Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._

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Posted: 2021-05-04 Expires: 2021-06-05

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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Special Order Web Specialist SPP.com

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