27 days old

Solution Designer/Facilitator - Mega Bets - PwC Labs

Tampa, FL 33607

PwC Labs is focused on standardizing, automating, delivering tools and processes and exploring emerging technologies that drive efficiency and enable our people to reimagine the possible. Process improvement, transformation, effective use of innovative technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value for our firm.The PwC Labs MegaBets team plays an important role in designing and delivering the next generation of transformative tech solutions that will supercharge the way our people work and drive tremendous value for PwC and our clients. Technology, innovation and data science professionals apply cutting-edge analytics and artificial intelligence technologies to address key business challenges and opportunities.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

- Take action to ensure everyone has a voice, inviting opinion from all.
- Establish the root causes of issues and tackle them, rather than just the symptoms.
- Initiate open and honest coaching conversations at all levels.
- Move easily between big picture thinking and managing relevant detail.
- Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
- Develop specialised expertise in one or more areas.
- Advise stakeholders on relevant technical issues for their business area.
- Navigate the complexities of global teams and engagements.
- Build trust with teams and stakeholders through open and honest conversation.
- Uphold the firms code of ethics and business conduct.

As a Solution Designer / Facilitator Senior Manager, youll work as part of a team of problem solvers with extensive consulting and industry experience, leading solution design for PwCs Mega Bets and strategic initiatives through design & facilitation of human-centered experiences and ideation workshops, plus the execution of voice of the customer/stakeholder activities.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Additional Educational Requirements:

In lieu of a Bachelor Degree, 12 years of professional experience involving techonology-focused process improvements, transformations, and/or system implementations

Minimum Years of Experience:
7 year(s) professional experience in strategy, innovation, marketing, or communications

Preferred Qualifications:

Degree Preferred:
Master Degree

Preferred Knowledge/Skills:

Demonstrates intimate-level abilities and/or a proven record of success managing efforts identifying and addressing client and business needs including:

  • Driving the design, development and execution of results-oriented, human-centered ideation workshops that generate and accelerate the implementation of new ideas;
  • Leading and managing the team responsible for workshop delivery to provide an all inclusive service (conceptualization, logistics, participant selection, design, facilitation, synthesis and ongoing follow-up);
  • Designing and facilitating targeted Voice of the Customer activities and interviews throughout the product development life-cycle (pain-point, story-board, wireframe, prototype and business model interviews);
  • Synthesizing insights from VOC activities to drive product development decisions;
  • Overseeing operational planning, and host scrums and sprint planning sessions with key stakeholders to address issues and prioritize activities;
  • Managing team financials and third party contracts and relationships, coordinating with Legal/Procurement and IT as needed; and,
  • Helping to grow and develop our team and stakeholders through hands on training and coaching.

Demonstrates intimate abilities and/or a proven record of success in directing innovation and/or product development activities including:

  • Serving as a project manager in business transformation efforts;
  • Preparing leadership presentations and executive-level reporting;
  • Using creative problem solving and/or product development methodologies (e.g.Design Thinking, Lean Start-up, TRIZ, Google Sprints, etc.) to deliver / meet objectives;
  • Designing and/or facilitating activity based meetings/workshops;
  • Communicating effectively in an organized and knowledgeable manner in written and verbal formats;
  • Leveraging lean start-up or customer development principles;
  • Demonstrating successful delivery through an Agile and outcome orientated track record;
  • Using technology proficiently and demonstrating a good understanding of the technology landscape;
  • Collaborating with others to identify problems, inefficiencies and areas to improve while designing practical solutions; and,
  • Leveraging quantitative and qualitative analyses to provide meaningful data-driven insights to clients around their strategies (making complex information accessible).

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


Posted: 2019-11-13 Expires: 2019-12-14

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Solution Designer/Facilitator - Mega Bets - PwC Labs

Tampa, FL 33607

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