16 days old

SERVICES OPERATIONS BUSINESS ANALYST - MCNORTON

Atlanta, GA 30339
JobTitle: SERVICES OPERATIONS BUSINESS ANALYST - MCNORTON
Job ID: 374399_en-us
Salary Range: 0.0- 0.0
Job Category: Services
Employment type: Full Time

Position Description:
POSITION PURPOSE
Home Services Operations Business Analyst will support the Home Depot Installation Services (HDIS) Operations and  install field teams. Collaboration with multiple teams throughout Home Services and HDIS operations including Merchandising, Sales, Operations, other cross-functional teams, and our field leaders is key to identify gaps and opportunities to improve the installation experience while maintaining business metrics. This position will also help in creating and maintaining reporting tools designed to identify trends in operational and financial performance.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
20%-Review sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).
15%-Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings. Scan business/industry trends; scan competitive landscape; analyze consumer data.
25%-Interpret data based on specific knowledge of statistics and procedures used. Provide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology.
20%-Provide input on strategy based on knowledge of industry and technology trends. Provide customers with specialized information from a variety of resources. Facilitate workout problem-solving sessions with multiple groups of people.
20%-Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes
related to their areas of responsibility. Communicate issues and roadblocks related to respective area.

NATURE AND SCOPE
This position reports to Manager
This position has no Direct Reports

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. 

Travel:
Typically requires overnight travel less than 10% of the time.

Categories

Posted: 2021-04-19 Expires: 2021-05-19

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SERVICES OPERATIONS BUSINESS ANALYST - MCNORTON

Home Depot, Inc.
Atlanta, GA 30339

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