19 days old

ServiceNow - Associate

PwC
San Antonio, TX 78205

A career in our Service Delivery Centre is the natural extension of PwCs leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.


To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

- Invite and provide evidence-based feedback in a timely and constructive manner.
- Share and collaborate effectively with others.
- Work with existing processes/systems whilst making constructive suggestions for improvements.
- Validate data and analysis for accuracy and relevance.
- Follow risk management and compliance procedures.
- Keep up-to-date with technical developments for business area.
- Communicate confidently in a clear, concise and articulate manner - verbally and in written form.
- Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms.
- Uphold the firms code of ethics and business conduct.


Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
2 year(s)

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Computer and Information Science, Computer Engineering, Computer Systems Analysis, Information CyberSecurity, Information CyberSecurity & Accounting

Certification(s) Preferred:

  • ServiceNow Administrator
  • ITIL Foundation

Preferred Knowledge/Skills:

Demonstrates some abilities and/or a proven record of success with the following activities:

  • Participates as a member of an implementation project team;
  • Provides ServiceNow administration duties;
  • Delivers hands-on configuration development of the ServiceNow platform, integrations, MID servers, and various other related systems as a project requires;
  • Works with Service Management Consultants to build the system from specific client requirements;
  • Documents design, specific solutions, and client-facing materials;
  • Documents custom solutions and internal materials;
  • Configures proof-of-concept and demonstration solutions to support sales and other related efforts;
  • Participates in continuous improvements for implementation methodology and service offerings;
  • Builds internal practice methodologies, guides and intellectual property to improve consistency and quality for client delivery;
  • Has knowledge of JavaScript, AngularJS, HTML, CSS, Jellyor similar web technologies;
  • Has the ability to influence and consult (providing options with pros, cons and risks) during project delivery;
  • Provides hands on experience administering and configuring the ServiceNow platform and working knowledge of relational databases; and,
  • Has knowledge of IT Operations Management including basic networking principles, virtualization, cloud computing, availability monitoring and analysis as well as configuration management.


All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

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Posted: 2019-11-22 Expires: 2019-12-23

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ServiceNow - Associate

PwC
San Antonio, TX 78205

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