1+ months

Service Provider Research Coordinator

Atlanta, GA 30339
JobTitle: Service Provider Research Coordinator
Job ID: 372868_en-us
Salary Range: 0.0- 0.0
Job Category: Services
Employment type: Full Time

Position Description:
The position of Service Provider Research Coordinator (SPRC) is our single point of contact for our base of ~1900 Installation Service Providers across the country. They provide on-boarding, business entity changes and review of legal documentation, licenses and other required documents for our SP's to become compliant with all requirements. In addition, the SPRC provides training, support and other services to the SP's.

10% Receive/Review new applications from SP's interested in working for THD and recruit new SP's to fill Out of Stock programs/areas
30% Ensure proper completion of the on-boarding process to include obtaining and verifying all required documents, ie, license, insurance, articles of incorporation, etc.
10% Confirm background checks have been properly completed and that all parties have passed the requirements for HD badging
10% Maintain documentation, be accountable for all documents and verify activation in IBM Merchandising system
10% Provide training to SPs through general training sessions as well as one-on-one sessions, as required, to ensure that all SP's know and understand the HD systems and have been trained and have proficiency with all systems and processes
20% Create/maintain a strong relationship with all assigned SP's and support them through their life cycle with THD, from on-board through termination.
10% Meet/maintain all required metrics/measures of success

Position reports to Supervisor, Services Onboarding Team
No direct responsibility for supervising others.

Located in a comfortable indoor area.
Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.


Posted: 2021-03-29 Expires: 2021-05-27

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Service Provider Research Coordinator

Home Depot, Inc.
Atlanta, GA 30339

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