23 days old

Senior Systems Analyst - WMS

Framingham, MA 01701
The Sr. Analyst Logistics position provides WMS technical and operational support to Supply Chain FC users including but not limited to daily FC operations, regular configuration maintenance, accurate troubleshooting and resolving of issues as well as participation and/or leading in software conversion, upgrade, and enhancement activities. The position requires the ability to work both independently and part of a larger team in both support and project lead responsibilities. Travel is required on an as needed project basis. During high peak travel projects, up to 50% travel time is required.

**Key Job Responsibilities:**

**Impact on Business**

+ Maintain all WMS related configuration across all Supply Chain Fulfillment Centers

+ Complete WMS related configuration to support new functionality, FC Openings, FC Conversions and all Supply Chain Initiatives according to project timelines

+ Respond to Help Desk requests for configuration changes and general support requests

+ Travel to various FC sights to support WMS software conversions and upgrades.

+ Troubleshoot issues with configuration, software functionality and user/software interactions. Correct or report on issues based on research outcome.

+ Escalate priority incidents to Manager for solution management

+ Perform User Acceptance Testing for new functionality

**Innovation and Change**

+ Actively seek to improve configuration and testing methodology

+ Present new or improved functionality to aid in operational processes or Supply Chain initiatives

**Communication/Interactions: Internal & External Customers / Suppliers as well as Third Parties**

+ Interact with multiple resource groups including FC operations, SDS, Finance, Inventory Management, Customer Service and Transportation in support of day to day activities as well as Supply Chain initiatives.

**Business Strategy**

+ Execute configuration changes to support Supply Chain initiatives according to determined timelines.

**Key Performance Indicaors**

+ Demonstrate ability to apply operational and technical knowledge to daily work and problem solving

+ Demonstrate working knowledge of configuration and translation to operational functionality in all WMS and FC functional areas.

+ Deliver project work accurately and according to project timelines


Anticipated compensation for this role is $62,000.00 to $75,000.00 plus bonus and/or commission (if applicable). Staples reserves the right to pay more or less than the posted range. Actual compensation will be based on experience, qualifications and geography.

**Qualifications :**

**_Education / Experience Equivalent_**

+ 5+ years WMS operational or technical support experience.

+ Working knowledge of Microsoft Office Excel and Access products.

**Other Skills:**

+ Familiarity with AS400 Query Tool

+ Working knowledge of SQL

_Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our_ _perks and benefits_ _!_

_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._


Posted: 2021-03-26 Expires: 2021-05-09

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Senior Systems Analyst - WMS

Framingham, MA 01701

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