POSITION PURPOSE

The Sr. Software Engineer is responsible for joining a product team and contributing to the software design, software development, and overall product lifecycle for a product that our users love. The engineering process is highly collaborative. Sr. Software Engineers are expected to pair on a daily basis as they work through user stories and support products as they evolve. In addition, Sr. Software Engineers may be involved in product configuration, performance tuning and testing as well as production monitoring.

As a Sr. Software Engineer, you will be able to operate independently, though typically will work as part of a team with varying skillsets to create, support, and deploy production applications.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

70% - Delivery & Execution:

Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions

Documents, reviews and ensures that all quality and change control standards are met

Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable

Writes custom code or scripts to automate infrastructure, monitoring services, and test cases

Writes custom code or scripts to do \"destructive testing\" to ensure adequate resiliency in production

Configures commercial off the shelf solutions to align with evolving business needs

Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

20% - Support & Enablement:

Fields questions from other product teams or support teams

Monitors tools and participates in conversations to encourage collaboration across product teams

Provides application support for software running in production

Proactively monitors production Service Level Objectives for products

Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing

10% - Learning:

Participates in learning activities around modern software design and development core practices (communities of practice)

Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations

NATURE AND SCOPE

This position reports to the Manager, Business Analytics

ENVIRONMENTAL JOB REQUIREMENTS

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.