1+ months

Senior Manager Quality Product Data and Complaints

Parsippany, NJ 07054
Company Info
Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas. We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!
Job Description

This role is a key position that reviews, analyzes and reports key product Quality to the organization. This role also provides input and support in the oversight and disposition Quality events that might arise from Teva entities. Key responsibilities of the role include:

  • Monitoring, evaluation and reporting of product complaint data
  • Signal detection and reporting of trends related to product complaints and adverse events
  • Representing Global Quality at Quality Alignment Meetings and Market Action Committee meetings
  • Oversight of the global Notice to Management (NTM) system, including management of the associated Sharepoint site and corporate standard.
  • Routine generation and distribution of product complaint metrics to internal customers
  • Bachelors Degree in a science related field and/or a combination of education and significant experience (5-7 years in a cGMP Quality role) is required.
  • Strong knowledge of cGMP requirements is required.
  • Technical experience at an above site level (regional and/or global) in working with manufacturing facilities on investigations and problem solving, as well the ability to understand and interpret regulatory requirements, is desired.
  • In-depth knowledge of pharmaceutical quality and quality systems, with broad experience and exposure to best practices is required.
  • Expert knowledge of Microsoft Excel is required; significant Trackwise experience is highly preferred.
  • Experience in statistical trending of product quality complaints and adverse event signals is preferred.
Sub Function
Quality Compliance
Reports To

Senior Director Global Quality Systems

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.


Posted: 2020-10-27 Expires: 2021-02-03

Join us at the forefront of pharmaceutical research and production. With state-of-the-art facilities, highly skilled colleagues, and a high-powered organizational culture, Teva offers you countless possibilities to make a real difference in people's lives and add value to your career.

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Senior Manager Quality Product Data and Complaints

Teva Pharmaceuticals
Parsippany, NJ 07054

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