1+ months

Senior Manager, Pro Experience - Casey 2

Atlanta, GA 30339
JobTitle: Senior Manager, Pro Experience - Casey 2
Job ID: 402470_en-us
Salary Range: 0.0- 0.0
Job Category: Merchandising
Employment type: Full Time

Position Description:
Position Purpose:
The Sr. Manager Pro Experience will serve as a key role supporting the Home Depot Pro strategic growth initiatives. The Sr. Manager Pro Experience will have responsibility for ownership of a subset or multiple subsets of an initiative, leading a team or working with cross-functional teams responsible for developing, testing, executing and driving strategic initiatives that bring value to Home Depot Pro Customer. The Sr. Manager role will identify, analyze and deliver compelling customer insights that drive clear business actions and outcomes. They will champion a best-in-class Pro customer experience across all channels and platforms. The role will partner with multiple cross-functional departments to ensure seamless alignment on initiatives. Strong leadership skills, communication and analytical ability is critical to the role. This role will work in a cross-functional environment leading respective workstreams to meet business priorities.

Major Tasks, Responsibilities & Key Accountabilities:
  • 20% Business Acumen / Data Analysis - Responsible for ownership of individual or team work through Identifying, researching and measuring ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise
  • 20% Develop Recommendations - Prioritizes team issues and brainstorm/develop solutions and recommendations by leading or working within a diverse cross-functional team (store leaders and associates, merchants, internal and external teams, vendors, etc.)
  • 40% Leadership - Responsible for the assessment and selection of talent, builds effective teams, develops others through coaching feedback and guidance, aligns goals, and creates a positive culture through driving engagement
  • 20% Project Management - Responsible for leading teams to drive the creation and implementation of new initiatives using diverse problem-solving methodologies; May work on medium to large initiative-specific projects within workstreams; Effectively communicates projects and recommendations through accurate documents and presentations; Has the ability to present and deliver to a wide variety of stakeholder including executive leaders and sponsorsNature and Scope:
    • This position typically reports to Director or Sr. Director
    • This position typically has 4-5 Direct Reports
      Environmental Job Requirements:
      • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel:
        • Typically requires overnight travel 5% to 20% of the time.Additional Environmental Job Requirements:


Posted: 2022-04-25 Expires: 2022-08-20

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Senior Manager, Pro Experience - Casey 2

Home Depot, Inc.
Atlanta, GA 30339

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