1+ months

Senior Director, Online Data Science

Atlanta, GA 30339
JobTitle: Senior Director, Online Data Science
Job ID: 399395_en-us
Salary Range: 0.0- 0.0
Job Category: E-Commerce
Employment type: Full Time

Position Description:
Position Purpose:
As the #1 home improvement retailer, Home Depot serves hundreds of millions of customers everyday wherever, whenever, and however they’d like to shop. At the heart of the interconnected strategy enabling us helping our customers 24/7, Online Data Science team continues leverages years of rich first party data and most advanced machine learning technologies to create frictionless customers experience end-to-end. As the Sr. Director of Online Data Science, you will be trusted by our executive leadership leader providing not only data-informed product and business decisions but also delivering data science enabled digital experiences in a scalable way. This person will build organizational processes and structure for scale, as well as help set the culture of Data Science & Research within the organization. We are looking for high level executive communication and strategic thinking as well as strong east west collaboration.

You will be leading world-class data scientists, working closely with product and business leaders delivering frictionless experiences including but not limited to the following areas:

  • Building the best-in-class search engine to answer any questions our customers may have, in text or in image, through vector search, learning to rank, image search, and deep neural net, etc.
  • Providing the most relevant recommendations for products, offers, and project guides all 30+ recommendation modules online, email, and marketing channels.
  • Helping our customers shop visually with recommending visually similar and complimentary products through deep learning; enabling paint job easily with the color sorting algorithms; auto-create images with dimensions, groups of products, or personalized lifestyle images for every single customer customized to their needs, etc.
  • Automating our contact center with more accurate call routing, conversation summarization, chat answering and facilitation through various AI capabilities
  • Monitoring product catalogue data quality using various of NLP and statistical analysisMajor Tasks, Responsibilities & Key Accountabilities:
    30%-Drives development from conceptualization through launch across all devices for assigned products

    30%-Defines and drives management of the data science roadmap, setting expectations with all relevant stakeholders

    20%-Leads a team of data scientists and supports them in prioritization efforts

    20%-Leads the data science function to optimize customer experience across product search, computer vision/visual AI and recommendations

    Nature and Scope:
    This position reports to Vice President, Data Science
    This position has 5-7 Direct Reports

    Environmental Job Requirements:

    1. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Typically requires overnight travel 5% to 20% of the time.


Posted: 2022-03-21 Expires: 2022-08-14

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Senior Director, Online Data Science

Home Depot, Inc.
Atlanta, GA 30339

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