1+ months

Senior Analyst, Supply Chain

Atlanta, GA 30309
JobTitle: Senior Analyst, Supply Chain
Job ID: 368231_en-us
Salary Range: null- null
Job Category: Logistics/Supply Chain/Import
Employment type: Full Time

Position Description:
POSITION PURPOSE
Determines strategy for customer support in new One Supply Chain network and works with business partners to implement and monitor. Works with contact center leadership to address core call drivers with partners in supply chain.

Key responsibilities include:
  • Understand customer delivery feedback via surveys and customer contacts
  • Develop short and long term strategies to solve customer delivery pain points in partnership with supply chain business partners
  • Drive projects that ensure best-in-class post purchase customer delivery experiences
  • Maintain outstanding partnership with THD contact centers
    MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
    25%-Utilizes quantitative skills to create and analyze reports to support business execution. Supports the business through ad-hoc queries, and maintains reports from a variety of resources as specific to department or organizational needs
    25%-Develops business tools and solutions based on knowledge, product or technology. Identifies Logistics process improvement opportunities through strategic thinking, critical thinking and analysis
    20%-Provides recommendations to senior management. Mentors and guides Logistics Analysts
    20%-Performs data management through data mining/data modeling/data analysis/cost/benefit analysis/process mapping/%/or problem analysis while executing day to day processes related to area of responsibility. Develops & maintains cost estimates, forecasts, and cost models. Supports business through ad-hoc queries & maintains reports
    10%-Manages vendor/business partner relationships

    NATURE AND SCOPE
    This position reports to Manager
    This position has no Direct Reports

    ENVIRONMENTAL JOB REQUIREMENTS

    Environment:
    Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Travel:
    Typically requires overnight travel less than 10% of the time.

Categories

Posted: 2021-01-12 Expires: 2021-03-25

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