1+ months

Senior Analyst, Online Product Insights

Atlanta, GA 30308
JobTitle: Senior Analyst, Online Product Insights
Job ID: 350914_en-us
Salary Range: null- null
Job Category: Marketing
Employment type: Full Time

Position Description:

At HomeDepot.com, our award-winning e-Commerce team is blazing a trail of retail shopping innovation by leveraging cutting-edge technology with our 2,200+ store locations and a relentless focus on customer service. We have been named one of the world's most innovative companies and we are on a mission to provide the best interconnected shopping experience to our consumers. To do so, we need more dreamers, innovators and big thinkers passionate about re-imagining the future of retail. Interested in making history with us? If so, apply today to experience what it’s like to be a part of our HomeDepot.com team. Who knows? Your next big idea may just change the future of retail!

POSITION PURPOSE:

The Sr. Analyst Online Product Insights designs and implements web analytics solutions on Home Depot to measure the customer experience and site performance via key performance indicators.

Work with product, merchandising and marketing business units to gather complex business requirements and collaborate with IT and analytics team in implementing those requirements based on the analytics & IT team processes and standards.

Sr. Analyst Product  Insights analyzes business trends and customer behavior data to identify opportunities for website enhancements to provide the best customer experience and increase growth in online sales. Support complex reporting needs like building KPI dashboards for various business, IT and senior leadership teams. Perform complex deep dive analysis to troubleshoot or identify the root cause for site issues or any dip in conversion or other KPI’sMajor Tasks, Responsibilities, and Key Accountabilities

  • 20% Provide recommendations for online analytics strategy for application specific analytics enhancements
  • 20 % Gather analytics business requirements from business groups, design solutions for new features that fits into our standardized implementation, and provide support to technology team on implementation questions.
  • 20% Research and analyze business trends & customer behavior data to identify opportunities for website enhancements
  • 20% Take the lead on new programs and initiatives for Online Analytics team and shows ownership of the analytics tools & solution roadmap
  • 10% Build and foster relationships with key internal business leaders and become a trusted resource and provider of key analytics data
  • 10% Perform Adobe ad-hoc analysis based on requests from key partnersNature & Scope:
    • Position reports to Sr Manager, Online Insights
    • No direct reportsEnvironment: 
      • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel: 
        • Typically requires overnight travel less than 10% of the time.

Categories

Posted: 2020-03-04 Expires: 2020-05-03

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Senior Analyst, Online Product Insights

Home Depot, Inc.
Atlanta, GA 30308

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