2 days old
2018-08-162018-09-15

Senior Analyst, Online Product Analytics (119406)

Home Depot, Inc.
Atlanta, GA
  • Job Code
    309672
SR ANALYST ONLINE BUS ANALYTCS - Atlanta GA 30308 Skip Navigation
Job Details

Senior Analyst, Online Product Analytics (119406)

GA - Atlanta

  • Date Posted: Jun 12, 2018
  • Company: The Home Depot
  • Travel: None
  • Functional Area: E-Commerce
  • Position Type: Full-Time
  • Relocation Provided: Yes




Position Description:

POSITION PURPOSE
The Sr. Analyst Online Product Analytics designs and implements web analytic tools on Home Depot to measure the customer experience and site performance via key performance indicators.

Work with product, merchandising and marketing business units to gather complex business requirements and collaborate with IT and analytics team in implementing those requirements based on the analytics & IT team processes and standards.

Sr. Analyst Online Product Analytics analyzes business trends and customer behavior data to identify opportunities for website enhancements to provide the best customer experience and increase growth in online sales. Support complex reporting needs like building KPI dashboards for various business, IT and senior leadership teams. Perform complex deep dive analysis to troubleshoot or identify the root cause for site issues or any dip in conversion or other KPI’s

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • 20% Provide recommendations for online analytics strategy for application specific analytics enhancements
  • 20 % Gather analytics business requirements from business groups, design solutions for new features that fits into our standardized implementation, and provide support to technology team on implementation questions.
  • 20% Research and analyze business trends & customer behavior data to identify opportunities for website enhancements
  • 20% Take the lead on new programs and initiatives for Online Analytics team and shows ownership of the analytics tools & solution roadmap
  • 10% Build and foster relationships with key internal business leaders and become a trusted resource and provider of key analytics data
  • 10% Perform Adobe ad-hoc analysis based on requests from key partner
NATURE AND SCOPE
Reports to Manager
Responsible for helping others and providing on-the-job training or guidance

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:


ESSENTIAL SKILLS:
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:
Education Required:
Bachelor Degree or higher; CIS, MIS, BBA preferred

Years of Relevant Work Experience: 4 years

Additional Qualifications:

  • 4+ years’ experience in Data Strategy, Instrumentation Integration and Digital Analytics fields.
  • Experience with web and mobile analytics development, analysis and process with a preference for Adobe Analytics Omniture Site Catalyst experience.
  • Experience with Microsoft Excel, PowerPoint, Visio required.

Preferred Qualifications:

  • Experience with digital media analytics, including Nielsen and comScore toolsets and methodologies.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Knowledge, Skills, Abilities and Competencies:

- Demonstrated ability to manage bottlenecks, provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints, and maximize business benefit and deliver BI answers to stakeholders accurately meeting SLA commitments 
- Willingness to roll up your sleeves and do what is necessary 
- Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment 
- Effective presentation skills 
- Demonstrated ability to work effectively across functions and departments 
- Demonstrated ability to build and manage high-performance teams 
- Demonstrably data-driven and open-minded 
- Strong quantitative analytics skills 
- Strong communication, written and inter-personal skills, can comfortably navigate amongst various partner groups with potentially conflicting business objectives and timelines 
- Demonstrated ability to learn quickly, be a team player, and manage change effectively 
- Understands data warehouse structures and processes


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Senior Analyst, Online Product Analytics (119406)

Home Depot, Inc.
Atlanta, GA

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