2 days old

Senior Analyst, Online Merchandising Solutions (129979)

Home Depot, Inc.
Atlanta, GA
  • Job Code
    334000
Senior Analyst, Online Merchandising Solutions - Atlanta GA 30308 Skip Navigation
Job Details

Senior Analyst, Online Merchandising Solutions (129979)

GA - Atlanta

  • Date Posted: Sep 9, 2019
  • Company: The Home Depot
  • Travel: None
  • Functional Area: E-Commerce
  • Position Type: Full-Time
  • Relocation Provided: No




Position Description:
POSITION PURPOSE
The Online Merchandise Solutions Senior Analyst primary focus is on equipping our suppliers to more effectively drive their online business at The Home Depot and to drive overall supplier satisfaction and engagement by improving the ease of doing business with us. This role is responsible for partnering with our suppliers and internal functional teams to develop, implement and manage our support processes that drive supplier satisfaction and engagement. This role will also implement, improve and monitor performance metrics across the support platform to ensure escalations when needed as well as be responsible for becoming a SEM in all online metrics in order to communicate effectively with our suppliers on key reporting.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • 30% - Manage relationship between Merchants and the website as it pertains to product introduction, maintenance, or enhancements. Learn and report on best practices, industry standards, and legal requirements associated with assigned category.
  • 30% - Develop process to drive product information as it is shown online. Participate in project teams to provide input regarding product data changes, item troubleshooting and attribute maintenance needed as a result of website or other business changes. Research data issues and errors and partner with IT and business partners to resolve. Coordinate integrated teams from one or more external agencies or functional organizations supporting managed initiatives.
  • 10% - Partner with internal and external organizations to identify training needs; be prepared to deliver training when/if needed.
  • 10% - Facilitate new program development as new programs and services are identified by Merchants.
  • 10% - Attend Merchant meetings and identify and facilitate OMS requests as a result of thereof.
  • 10% - Coordinate and ensure appropriate reporting is in place and identify any performance issues.
NATURE AND SCOPE
This position reports to Manager, Online Merch Solutions.
This position has 0 direct reports.

ENVIRONMENTAL JOB REQUIREMENTS

Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel

Typically requires overnight travel less than 10% of the time.


ESSENTIAL SKILLS:
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Education Required
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:
2 years

Physical Requirements

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications

  • High proficiency in Excel and PowerPoint
  • Experience with SQL or Tableau reporting
  • Experience in vendor/supplier management
  • Outstanding written and verbal communication skills
  • Ability to handle and prioritize multiple tasks
  • Effective interpersonal and problem solving skills

Knowledge, Skills, Abilities and Competencies
  • Understanding of Home Depot Merchandising assortment and associated product classifications.
  • Strong knowledge of internal Home Depot store product system(s) including base tables.
  • Proficiency in Microsoft Excel, SQL and Tableau.
  • Strong decision making and problem solving skills.
  • Ability to lead and manage cross functionally.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Categories

Posted: 2019-09-19 Expires: 2019-10-19

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Senior Analyst, Online Merchandising Solutions (129979)

Home Depot, Inc.
Atlanta, GA

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