25 days old

Senior Analyst, Customer Analytics

Atlanta, GA 30308
JobTitle: Senior Analyst, Customer Analytics
Job ID: 361434_en-us
Salary Range: 0.0- 0.0
Job Category: E-Commerce
Employment type: Full Time
Team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.Education Required:The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.Years of Relevant Work Experience: 3 yearsPhysical Requirements:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Additional Qualifications:Preferred Qualifications:Bachelor’s degree in Statistics, Industrial Engineering, Operations, or equivalent - Previous retail experience strongly preferredStrong verbal and written communications skills at all levels; ability to communicate technical information to both technical and non-technical audiencesProven ability to analyze, evaluate and interpret complex data using advanced statistical, econometric and quantitative analysis techniquesKnowledge of quantitative theories and techniques and their role in a business context - Skilled in the use of statistical programming software, especially SASProficient with PowerPoint, Excel, & AccessSkilled in translating business questions / problems into analytical modelsKnowledge, Skills, Abilities and Competencies:Action OrientedCollaboratesCommunicates EffectivelyCustomer FocusDrives Results", "baseSalary" : { "@type" : "MonetaryAmount", "currency" : "USD", "value" : { "@type" : "QuantitativeValue", "minValue" : 0.0, "maxValue" : 0.0, "unitText" : null } }, "salaryCurrency" : "USD", "workHours" : null, "url" : "https://careers.peopleclick.com/careerscp/client_homedepot/external/en-us/gateway.do?functionName=viewFromLink&jobPostId=361434&localeCode=en-us", "potentialAction" : { "@type" : "ApplyAction", "name" : "Senior Analyst, Customer Analytics", "url" : "https://careers.peopleclick.com/careerscp/client_homedepot/external/en-us/gateway.do?functionName=applyFromLink&jobPostId=361434&localeCode=en-us" } } Senior Analyst, Customer Analytics (143943) GA - Atlanta Date Posted: Sep 25, 2020

Position Description:
POSITION PURPOSE
The Consumer Analytics team conducts advanced modeling and analytics of customer data in order to provide insights to THD's senior leaders to support strategic decisions with actionable insights about THD's customers. The Senior Analyst, Consumer Analytics is responsible for developing quantitative models and conducting analyses as part of the Consumer Analytics team in order to create actionable insights for senior leaders and internal clients from marketing, operations, and merchandising. This position uses advanced statistical, econometric, and quantitative analysis techniques to develop in-depth understanding of THD's customers. This position also translates analysis outcomes into meaningful insights for a broad audience.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
  • 15% - Prepare clear and concise reports, charts, tables and presentations to support business decisions
  • 10% - Work across the organization and leverage cross functional teams to provide expert analytical support
  • 20% - Conduct thorough analyses to develop / validate customer segmentations, develop and compute customer value metrics and support ad-hoc requests for data extraction, modeling and analysis
  • 20% - Conduct analyses to understand the impact of potential business decisions on customer spend and profitability
  • 10% - Interpret statistical and analytical results and make suggestions for modeling improvements
  • 15% - Analyze transaction data to identify purchase triggers and indicators for future value customers in support of predictive / forward looking marketing campaignsNATURE AND SCOPE
    • This position typically reports to Senior Manager, Customer Analytics
    • This position has 0 direct reportsENVIRONMENTAL JOB REQUIREMENTS
      Environment:
      • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel:
        • Typically requires overnight travel less than 10% of the time.Additional Environmental Job Requirements:
          • No travel required

Categories

Posted: 2020-09-24 Expires: 2020-10-24

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Senior Analyst, Customer Analytics

Home Depot, Inc.
Atlanta, GA 30308

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