9 days old

Scrum Master - Digital Factory

Tampa, FL 33607

Our Global Delivery Model Services team is responsible for developing programs and initiatives directed at designing, developing, and implementing a robust Business Process Management Solutions Platform to enable effective scalability and sound management of PwCs Global Delivery Model operations on a worldwide scale.PwC's Digital Build Factory is a high-speed delivery engine, designed to implement end-to-end digital services at scale in order to eliminate hours, enhance quality for the firm, and commercialize digital products and automation technologies by leveraging our capabilities and digital resources across the globe. Smart automation accelerators, Analytics & Insights, Digitally Connected Services (DCS), and Intelligent solutions are key areas of focus to drive additional value to our firm.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

- Pursue opportunities to develop existing and new skills outside of your comfort zone.
- Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
- Coach others and encourage them to take ownership of their development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firms/clients expectations.
- Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
- Focus on building trusted relationships.
- Uphold the firms code of ethics and business conduct.

The Scrum Master will create a culture where Agile methodology is understood both inside the Scrum Team and within the organization.They will coach and influence at all levels to promote increased business agility, stable Scrum team velocity, predictability, innovation and quality, removing obstacles and impediments where needed, and applying project management and agile knowledge to identify, escalate, and remove team impediments to establish sprint goals are met.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
4 year(s)

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Certification(s) Preferred:

Project Management Professional (PMP) or Certified Scrum Master (CSM)

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success partnering with product owners, delivery teams, and key customers/stakeholders in the following areas:

  • Leading and coaching the organization in Agile adoption;
  • Applying agile methodology to identify, escalate, and remove team impediments that jeopardize success;
  • Defining external metrics that help the organization understand the value delivered;
  • Communicating shared vision while fostering transparency and visibility;
  • Coaching/Mentoring Team, Scrum Masters, Product Owners, Leadership on Agile values and principles, and various Agile approaches (Scrum, Kanban and scaling framework);
  • Influencing project team members to identify and address project issues, including leadership and interdependent teams, and to promote self-directed teams by enabling open, transparent and clear communications;
  • Teaching and coaching teams to adopt continuous delivery practices and other lean/agile modeling techniques; and,
  • Collaboratively working with all team and vendor project resources on projects of a complex or mission critical nature.

Demonstrates extensive abilities and/or a proven record of success as a team leader in delivering projects including the following areas:

  • Understanding thoroughly the Scrum framework, Scrum values, Agile mindset, principles and values with the ability to train others in its subtleties;
  • Facilitating Sprint events (i.e. Retrospectives);
  • Understanding how to create and maintain the product backlog, and finding techniques for effective product backlog refinement and management;
  • Understanding product planning in an empirical, enterprise environment;
  • Creating a positive and entrepreneurial work environment;
  • Communicating effectively to articulate ideas, actions and outcomes with teams and management;
  • Leveraging deep agile specialization to set up agile execution framework for teams to learn and adopt;
  • Operating as a digital solution thinker who brings thought leadership on digitally enabled business transformation ideas; and,
  • Providing hands-on execution when needed to help teams and overall programs by driving the scrum cadence, promptly resolving issues/roadblocks, driving estimation and planning process, facilitating in prioritization of tasks and planning iterations, and reporting statuses, agile metrics.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


Posted: 2019-12-03 Expires: 2020-01-03

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Scrum Master - Digital Factory

Tampa, FL 33607

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