1+ months

SALES SUPPORT MANAGER - THE HOME DEPOT PRO INSTITUTIONAL

San Jose, CA 95118
JobTitle: SALES SUPPORT MANAGER - THE HOME DEPOT PRO INSTITUTIONAL
Job ID: 357319_en-us
Salary Range: null- null
Job Category: Sales
Employment type: Full Time

Position Description:
POSITION PURPOSE

This position is based in our Fairfield, IA sales offices and reports directly to the Inside Sales Manager.  The Sales Support Manager is accountable for the following deliverables in an effort to ensure the sales organization ability to maintain focus on effective selling activities:

  • All reporting needed to drive sales and manage performance:  phone reports, marketing campaign contact lists, customer-specific sales data, current brand and vendor pricing, initiatives tracking, etc.
  • Working directly with the customer service reps to facilitate off-season outbound calling and in-season alignment with ongoing sales efforts/directives
  • Coordination among sales, marketing and customer service in support of trade shows, sales and marketing initiatives, product introductions, web-delivered services, promotions, etc.
  • Timely and accurate dissemination of all marketing collateral materials requested by customers for point-of-sale presentations
  • Ongoing process improvement to deliver optimal service levels
  • Managing staff schedules, time sheets and weekly time management and training
  • Serving as primary liaison within multiple departments affecting Sales issues including, but not limited to: Customer Service, Marketing, A/R, A/P, Product Management, IS Support, Human Resources, and Operations
  • Managing all aspects of phone system and personal computers including set up, trouble-shooting and communications with corporate telecomm and IT teams
  • Other activities as assigned
    MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
    • 10%- Determine the Sales Support Lead to be assigned to each Customer and ensure a smooth and successful experience for the customer. 
    • 15%- Management of setting up and coordinating communication of new customers to Accounts Receivable, Sales Leaders, Sales Professionals, Contract Management, Customer Care and Procurement 
    • 15%- Work with Account Managers to provide support & reporting to achieve results on client priorities 
    • 15%- Work with pricing team to ensure pricing & contract accuracy 
    • 15%- Internal resource that ensures all stakeholders are acting in unison 
    • 30%- Manage a Account Sales Support team by coaching and providing training and counsel to provide the best experience for the associate.NATURE AND SCOPE
      • Reports to the Inside Sales Manager. Has 5+ direct reports.
        ENVIRONMENTAL JOB REQUIREMENTS
        Environment: 
        • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel: 
          Typically requires overnight travel less than 25% of the time.

Categories

Posted: 2020-08-07 Expires: 2020-10-07

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

SALES SUPPORT MANAGER - THE HOME DEPOT PRO INSTITUTIONAL

Home Depot, Inc.
San Jose, CA 95118

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast