17 days old

SALES SUPPORT ASSOCIATE - THE HOME DEPOT PRO INSTITUTIONAL, PEORIA

East Peoria, IL 61611
JobTitle: SALES SUPPORT ASSOCIATE - THE HOME DEPOT PRO INSTITUTIONAL, PEORIA
Job ID: 361848_en-us
Salary Range: 0.0- 0.0
Job Category: Sales
Employment type: Full Time

Position Description:
POSITION PURPOSE
The role of the Sales Support Associate is to assist the Inside Sales Professional team in managing the day-to-day operational ordering process for assigned customers within a specified business vertical.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
* 40%- Support an assigned team of sales reps by handling key customer accounts, entering bids in ERP, price changes in BCBI, SO entry into SORCE, including follow-up, acting as liaison between sales and other functions such as Contracts & Deviations, Credit, warehouse, and new customer setup.
* 30%- Provide customer support by monitoring backorder reports, making sure items are ordered by the buyers and finding replacements when an item is discontinued, open order reports, loss/negative margin reports, usage reports, cube reports; provide web support, setup, and training; Create order guides, custom catalogs & bin labels.
* 10%- Provide training to sales associates for new programs, processes, procedures; excel training, evaluation of reports. Onboarding of new sales reps. Assist in navigating through THD systems.
* 10%- Manage margin threshold queue and price changes (BCBI).
* 10%- Other administrative tasks as required.

NATURE AND SCOPE
This position reports to the Sales Support Manager.
This position has no direct reports.

ENVIRONMENTAL JOB REQUIREMENTS
Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:

Categories

Posted: 2020-10-02 Expires: 2020-11-01

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SALES SUPPORT ASSOCIATE - THE HOME DEPOT PRO INSTITUTIONAL, PEORIA

Home Depot, Inc.
East Peoria, IL 61611

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