26 days old

PwC Labs - Senior Technical Writer (AI Lab)

Tampa, FL 33607

PwC Labs is focused on standardizing, automating, delivering tools and processes and exploring emerging technologies that drive efficiency and enable our people to reimagine the possible. Process improvement, transformation, effective use of innovative technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value for our firm.The AI Lab focuses on implementing solutions that impact efficiency and effectiveness of our technology functions. Process improvement, transformation, effective use of technology and data & analytics, and leveraging alternative delivery are key areas to drive value and continue to be recognized as the leading professional services firm. AI Lab is focused on identifying and prioritizing emerging technologies to get the most out of our investments.

To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

- Pursue opportunities to develop existing and new skills outside of comfort zone.
- Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
- Coach others and encourage them to take ownership of their development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firms/clients expectations.
- Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
- Focus on building trusted relationships.
- Uphold the firms code of ethics and business conduct.

The Technical Writer is responsible for developing high quality content for technical ( application development, cyber security, cloud computing, business process management, and enterprise infrastructure management) documents. As a key member of the team, the Technical Writer must be able to effectively communicate and collaborate with personnel (through interviews and discussion) at all levels of the organization.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Additional Educational Requirements:

In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations

Minimum Years of Experience:
5 year(s)

Preferred Qualifications:

Degree Preferred:
Master Degree

Preferred Fields of Study:
Analytics, Artificial Intelligence and Robotics, Business Analytics, Computer and Information Science, Computer Engineering & Accounting, Management Information Systems, Mathematics

Preferred Knowledge/Skills:
Demonstrates extensive knowledge and/or a proven record of success in the following areas:

  • Researches, writes, edits, and proofreads complex technical data for use in documents or sections of documents such as manuals, policies, procedures, and technical specifications;
  • Reviews and revises documents prepared by others and coordinates the preparation of those materials for a completed product;
  • Reviews and edits complex written and graphic technical materials for accuracy, brevity, clarity, and completeness;
  • Supports informational documentation, briefings and meetings by editing, and posting/maintaining the deliverables on a collaboration portal;
  • Establishes and creates style guidelines and standards for texts and illustrations to meet customer needs;
  • Establishes compliance with standards of style and format, proper usage of language, punctuation, and overall structure and organization of material;
  • Develops user guides, quick reference guides, process documentation, and other types of standard documents;
  • Establishes documentation meet deadlines, quality standards, and client needs;
  • Demonstrates experience in SharePoint, Confluence or other knowledge management systems, uploading and managing lists, libraries, and workflows;
  • Participates in requirement and design review meetings to stay informed of potential impact to materials;
  • Demonstrates proficiency in the use of Microsoft Office products (Visio, Word, Excel, Powerpoint, Project) and Adobe;
  • Demonstrates proven written and verbal skills in conveying complex technical information clearly and persuasively to readers who have varying levels of technical subject matter specialization;
  • Demonstrates thorough organizational and analytical skills with emphasis on attention to detail;
  • Acts as a team player with proven interpersonal skills who can work collaboratively with a multi-disciplinary team and use tact and diplomacy to guide the SMEs and other contributors; and,
  • Demonstrates ability to work independently with minimal supervision.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


Posted: 2019-11-14 Expires: 2019-12-15

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PwC Labs - Senior Technical Writer (AI Lab)

Tampa, FL 33607

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