21 days old

Project Management Insights Officer-New Ventures

Atlanta, GA 30309

A career in our Customer Success practice, within New Business Ventures, will provide you with the opportunity to invest in new business models that leverage our knowledge and build solutions for the growing digital market. New Business Ventures identifies, develops, and commercialises technology-enabled solutions that deliver PwC value, knowledge, and experience to our clients. Each new solution focuses on data-driven platforms or other intellectual property based solutions that leverage emerging technologies and new business models. Through the process of building new solutions, we foster a culture of innovation within PwC, extend brand relevance in the market, and generate new revenue. Our team is responsible for developing relationships that promote customer retention, satisfaction and loyalty.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities and coach to help deliver results.
  • Develop new ideas and propose innovative solutions to problems.
  • Use a broad range of tools and techniques to extract insights from from current trends in business area.
  • Review your work and that of others for quality, accuracy and relevance.
  • Share relevant thought leadership.
  • Use straightforward communication, in a structured way, when influencing others.
  • Able to read situations and modify behavior to build quality, diverse relationships.
  • Uphold the firm's code of ethics and business conduct.

The Onboarding and Customer Success Specialist is a Tour of Duty in support of the day-to-day operations on the InsightsOfficer Customer Success team within New Ventures. You will report into the Onboarding Director, and interact daily with customers and other members of the InsightsOfficer team, including other InsightsOfficer leadership team members.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
2 year(s)

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:

Additional Educational Preferences:

  • Active CPA License
  • Understanding of accounting principles

Preferred Knowledge/Skills:

Demonstrates thorough abilities and/or a proven record of success within a professional services firm, in the following areas:

  • Understandaccounting principles, including accrual and cash basis accounting;
  • Have an active interest in helping small businesses improve their firm through process optimization and data insights;
  • Identify areas of process improvement and communicate proposed solutions effectively;
  • Listen and empathize with customers in an effort to address their needs;
  • Work on multiple projects with different stakeholders, concurrently;
  • Prioritize and delegate effectively amongst changing deadlines and scope;
  • Demonstrate creative and innovative approaches to problem solving;
  • Able to solve problems independently and communicate solutions to others;
  • Clear written and oral communication skills when interacting withinternal and external stakeholders;
  • Knowledge of Google and MS Office skills;
  • Self motivated and able to work independently; and,
  • Interest in automation and RPA preferred.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


Posted: 2020-03-10 Expires: 2020-04-10

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Project Management Insights Officer-New Ventures

Atlanta, GA 30309

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