29 days old

Program Manager - Digital Upskilling - Senior Manager

Tampa, FL 33607

A career in our Digital and Applications Design practice, within Application and Emerging Technology services, will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help our clients design approaches to integrate new technologies, skills, and processes so they can get the most out of their technology investment and drive business results and innovation.Our team helps organisations align their business and operational requirements through the careful design of digital platforms and applications. Youll help our clients with application optimisation, strategic integration of custom packaged solutions like Enterprise Resource Planning and Customer Relationship Management, and roadmap development.

To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Manager, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Take action to ensure everyone has a voice, inviting opinion from all.- Establish the root causes of issues and tackle them, rather than just the symptoms.- Initiate open and honest coaching conversations at all levels.- Move easily between big picture thinking and managing relevant detail.- Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.- Develop specialised expertise in one or more areas.- Advise stakeholders on relevant technical issues for their business area.- Navigate the complexities of global teams and engagements.- Build trust with teams and stakeholders through open and honest conversation.- Uphold the firms code of ethics and business conduct.

Additional Responsibilities:

PwCs commercial digital upskilling product is a platform which enables a capability based learning experience that transforms companies and individuals to be digitally enabled. Our commercial digital upskilling product is built with the spirit of continuous innovation, providing excellence and value to all users.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
7 year(s)

Preferred Qualifications:

Certification(s) Preferred:

PMI/PMP Certification

Preferred Knowledge/Skills:

Demonstrates intimate-level abilities with, and/or a proven record of success as a team leader in the following areas:

  • Leading transformation efforts, through directing, managing, implementing project teams;
  • Establishing project teams and developing plans;
  • Identifying and managing dependencies;
  • Assessing projects for areas of risk, identifying gaps and recommending areas for improvement;
  • Leading mid/smaller-scale PMOs;
  • Applying appropriate project management techniques to oversee and/or support a complex workstream or a number of less complex workstreams;
  • Facilitating any number and/or level of meetings and workshops with team members;
  • Understanding product lifecycle management, ideation management, product planning and requirements gathering;
  • Understanding and applying an agile project management environment;
  • Understanding code-development, quality management, test automation, integration and build automation;
  • Understanding continuous integration and deployment, issue and problem management, application and infrastructure measurement and monitoring; and,
  • Integrating within business systems, information security, and cloud orchestration.

Demonstrates intimate-level abilities with, and/or a proven record of success managing efforts with identifying and addressing client needs including:

  • Designing and managing enterprise wide programs;
  • Managing projects and implementation plans with varying deadlines;
  • Leveraging functional know-how and industry-standard methodologies and tools;
  • Collaborating with all levels of leadership and stakeholder groups to drive strategic direction and accountability for critical dependencies with other projects, programs, and initiatives;
  • Utilizing creative problem-solving to devise solutions to deliver successfully on the business goals, and team leadership and development;
  • Developing strategy as well as writing, communicating, facilitating and presenting cogently to and/or for all levels of leadership and staff, which includes results reporting, facilitating problem resolution;
  • Building and maintaining thorough relationships at all internal and external levels while effectively navigating a complex matrixed organization;
  • Developing and implementing overall project management framework;
  • Establishing a successful collaboration model with business, IT, and leadership teams to relay key delivery milestones, risks, and issues at a program level;
  • Supporting the Products Transformation Office leader in collaborating with risk & legal teams;
  • Owning business plans, project budget, and forecasts, budget comparisons, ad hoc financial analysis for the overall project;
  • Managing a team responsible for key reporting and programs for project management activities, operational support, and analytics;
  • Applying knowledge of IT implementation and maintenance, learning initiatives, operations reporting, metrics, marketing and communications; and,
  • Leading the project change control and release processes in accordance with PMO, PwC, and department-level standards.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


Posted: 2019-09-18 Expires: 2019-10-19

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Program Manager - Digital Upskilling - Senior Manager

Tampa, FL 33607

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