11 days old

Productivity Senior Associate

Tampa, FL 33602
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

The PwC network is a global market leader in tax services.

We assist businesses, individuals, and organizations with tax strategy, planning, and compliance, while also delivering a wide range of business advisory services.

With over 32,000 tax professionals, this means that the PwC network can support our clients both locally and globally.

We have experience working with an expansive and diverse client-base, which comprises all types of businesses-multinationals, local companies, privately-owned organizations, entrepreneurs, family businesses, trusts, partnerships, and private individuals.

Job Description
A key priority to achieving success in our Firm is the Global Delivery Model (GDM). Within the Tax Line of Service (LoS), the GDM model focuses on developing Service Delivery Centers (SDCs) to perform routine tax activities that are high volume, low risk and non-client facing. The SDCs will focus on leveraging technology and standardized processes with a critical focus on efficiency. The SDC's are home to many of our critical business processes being delivered to PwC's Tax clients. Tax currently has many high priority positions that are critical to the development, implementation and future of the Service Delivery Centers.

Joining this growing part of our business will provide an opportunity to be a part of the transformation of the way the Tax LoS delivers client service.

The Demand team is charged with building deep relationships within the markets to help teams drive hours to the SDC's. This team is also responsible for managing the business rules and processes related to allocating work to the SDC's and assisting with resoliving demand processes related to allocating work to the SDC's and assisting with resolving demand related issues.

Position/Program Requirements
Minimum Year(s) of Experience: 3

Minimum Degree Required: Bachelor's degree In a business related field, Computer Science/Information Science or STEM Equivalent.

Certification(s) Required: Commitment to obtain one of the following certifications: Professional Certification in Project Management (PMP), Six Sigma Green Belt/Lean Green Belt/Master Green Belt, Certified Business Intelligence Professional (CBIP), SAP Certified Professional, Oracle Certified Professional, Enrolled Agent, CPA or any other professional certification approved for the practice before being promoted to Manager.

Degree Preferred: Master's degree In Business or Computer Science/Information Science or STEM equivalent.

Knowledge Preferred:

Demonstrates thorough knowledge and/or a proven record of success in Corporate, Partnership and/or SALT(State and Local Tax)-related compliance, preferably within a global network of professional services firms and/or in a Service Delivery environment, including the following areas:

- Emphasizing how compliance areas interact with SDC models and operations;
- Developing communications strategies necessary to assess audience needs; and,
- Leveraging technology and tools that enable communications, including Microsoft Office Suite (Word, Excel, Power Point) and Google platforms and tools; and web-based publishing, webcasts, videos and social media platforms.

Skills Preferred:

Demonstrates thorough abilities and/or a proven record of success in Corporate-, Partnership- and/or SALT-related compliance, preferably within a global network of professional services firms and/or in a Service Delivery environment, including the following areas:

- Writing, communicating, facilitating and presenting cogently, to and/or for all levels of industry audiences, clients and internal staff and management;
- Developing and executing communication plans to drive messages through a variety of channels including written, in-person and webcast presentations as well as online communications;
- Performing analyses of data to provide reporting to team and/or stakeholders;
- Working with peers within the Tax GDM team and cross-functional teams to coordinate consistent messages both internally and externally;
- Supporting projects and/or teams that drive or support change including managing stakeholders, overcoming barriers, and resolving complex issues;
- Managing multiple projects and priorities; responding to change and working both independently or as a member or a team with minimum direction; and,
- Being willing and able to travel to practice office sites.

Activities in this role can involve mapping out inputs & outputs, detailed process documentation, efficient hand-offs and quality control. Individuals in the role often work within technology tools such as Alteryx & Tableau.


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Productivity Senior Associate

Tampa, FL 33602

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