18 days old


Rockville, MD 20847
Job ID: 375056_en-us
Salary Range: null- null
Job Category: Retail/Merchandising
Employment type: Full Time

Position Description:

Position Purpose

The Design Center is a spectacular new interactive showroom experience. Our showroom, unlike any other with endless inspiration everywhere you look, thanks to our 30+ interactive kitchen, bath, and laundry rooms. Customers will explore hundreds of products from the most innovative brands in appliances, cabinetry, fixtures and more.

The Design Center's Production Design Supervisor will supervise Kitchen & Bath Production Designers. They are responsible for ensuring customer designs meet the highest levels of customer satisfaction and expectations. They will also be responsible for driving sales and leading profitable operations by leading, coaching, and mentoring their team of personnel. The Production Design Supervisor will ensure that the Kitchen & Bath Production Designers are creating design renderings that help the design team illustrate ideas, inspire innovation, and capture the imagination of customers. They will ensure that the Kitchen & Bath Production Designers are following the design processes in order to have all design and related material ready for the design team appointments with customers. The Production Design Supervisor will also make recommendations concerning their direct and indirect reports. This may include recruitment, selection, performance appraisal, and professional development.

Major Tasks and Key Responsibilities

40% Customer Service
Supervises a team of Kitchen & Bath Production Designers through hands-on leadership
Reviews and provides constructive feedback on the design process
Conducts weekly stand-up meetings to discuss sales updates
Properly onboards new associates
Encourages team members to continuously develop their personal and professional skills in their area of expertise
Inspires his or her team to have a high level of engagement and performance
May act as Key Carrying Manager on Duty (MOD)
May need to Open and/or Close the facility as acting MOD

50% Sales

Suggests related items/services that might complement clients’ purchase
Makes recommendations to upper management to improve sales-related strategy
Proactively identifies and resolves issues that may impair the team's ability to meet customer needs
Monitors sales reports and supervises associates on making the appropriate behavioral changes to positively impact sales
Provide on-site leadership for project, as needed
Teaches and encourages best practices with his or her directs and the department as a whole

10% Self Development

Proactively seeks knowledge on all products and services
Routinely develops skills in related areas of expertise

Nature and Scope

Typically reports to HDDC Assistant Store Manager
This position has 8-12 direct reports
Typically requires 5% to 10% travel

Physical Job Requirements

Most of the time is spent located in a comfortable indoor area with frequent opportunity to move about. There may be exposure to mild physical discomforts from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights

Working Conditions

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.       


Posted: 2021-04-28 Expires: 2021-05-28

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Home Depot, Inc.
Rockville, MD 20847

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