1+ months

Procurement Operations Specialist

Arlington Heights, IL 60004
  • Job Code

At HSBC, the health and well-being of our employees remains of utmost importance.  Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Depew, New York or Arlington Heights, Illinois office.

Support the effective manage the country Procurement operations to ensure timely and compliant (accordance with bank policy and the relevant local regulatory requirements) processing and payment of all approved invoices and staff Travel & Entertainment claims as well as management of purchase orders. Act as agent for change to ensure effective and consistent implementation / application of Group/Regional Procurement strategy and Target Operating Model, including deployment of new operating systems.  

Based in a major country within the Region the role is responsible for the management of Accounts     Payable & Receivable, and involves understanding and controlling the flow of all invoices and Travel & Entertainment staff expense claims from receipt in the department, through the GSC and payment/settlement to the correct supplier / employee, as well as correct update / postings onto the bank’s accounting/payment systems.  Has authority over the end to end Accounts Payable and Operational Procurement function within the country. Required to understand how local regulatory matters may impact local strategy and direction.

  • Provide local support to, and deputizes for, the Regional Head of Operations. Support activities designed to motivate the team and third party providers in order to deliver a compliant, efficient, cost effective, timely, high quality service, whilst supporting the management of risks from duplicate, fraudulent or incorrect payments, and avoiding operational losses.
  • Support the delivery of timely and effective invoice and T&E processing to ensure that correct accounting entries are passed feeding to the relevant General Ledgers / cost centers. Preventing inappropriate / invalid payments being made resulting in potential operational losses.
  • Support the implementation, maintenance and communication of accurate standardized management information. Complete variance analyses to support financial and business management.
  • Manage Purchase orders and operational procurement activities.
  • Drive PO and buying channel compliance.
  • Accountable for issues relating to Business Continuity, Records Retention Management, Information Security, Operational Losses & Near Misses
  • Respond to user needs related to non-routine/unusual problems and information requests as well as from internal & external auditors.
  • Effectively communicate and implement Global/Regional Accounts Payable goals and standardized processes.
  • Maintain a customer driven service, whilst critically reviewing and challenging non-standard requests.
  • Support on escalated queries and complaints to drive fair outcomes and high levels of customer service
  • Make recommendations to support the implementation of process and system enhancements and standardization in order to improve the quality and efficiency of accounting and reporting activities.
  • Ensure standardized reporting to enable effective operational management, and timely resolution of risks and issues. Identify areas for standardization and migration within local processes.
  • Align processes to consistent Group processes. Ensure a continual critical review is maintained to identify areas of higher processing cost, especially those processes that are being influenced by business areas adopting their own non-standard processes for operational procurement related processing.
  • Ensure effective and timely reporting, monitoring and recovery of Operational Losses, including Potential and Near Miss, and timely escalation in line with Group policy.


Posted: 2022-06-27 Expires: 2022-09-07

HSBC offers the opportunity to develop a fulfilling career within a supportive and inclusive environment. We aim to be a place where everyone can achieve their full potential, regardless of their background.

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Procurement Operations Specialist

Arlington Heights, IL 60004

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