1+ months

Process Analyst - DC

Atlanta, GA 30339
JobTitle: Process Analyst - DC
Job ID: 406005_en-us
Salary Range: null- null
Job Category: Customer Service
Employment type: Full Time

Position Description:
Position Purpose:
A Process Analyst's responsibility is to help drive projects and bring value to the company through operations. To do this, they identify, distinguish and analyze multiple components of a problem and then make conclusions using high-level quantitative skills. Common responsibilities include reviewing sales/financial analyses, identifying trends, scanning business/industry trends and interpreting data. Individuals in this position work with a variety of people across the company to perform their job; and therefore, successful Process Analysts have strong skills in communication.

Major Tasks, Responsibilities & Key Accountabilities:
Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem.

Prepare and deliver insights and recommendations based on analyses.

Provide data and input on forecasts/strategy to all directors to support decision making.

Provide customers with specialized information from a variety of resources.

Facilitate workout problem solving sessions with multiple groups of people.

Synthesize findings from analysis and make written/verbal recommendations to upper management. Ability to draw conclusions from store and customer data.

Ensure all processes flows are documented in Vizio.

Ensure all process changes are captured so that process flow documents are maintained and reflect current SOP.

Ensure ‘how to’ training content in place, easily accessible and organized.

Ensure consistent communication of process updates and changes, and that all changes are cataloged and documented.

Facilitate feedback on processes and develop solutions to improve processes.

Determine platform to house process maps and ‘how to’ training content.

Develop and maintain a process, standards and platform to communicate all process changes to associates, and to house all supporting information / documentation on the process change.Document key processes in a way that associates can easily access them.

Nature and Scope:
Typically reports to Manager or Director

No direct responsibility for supervising others.

Environmental Job Requirements:
1. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:


Posted: 2022-06-01 Expires: 2022-07-30

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Process Analyst - DC

Home Depot, Inc.
Atlanta, GA 30339

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