22 days old

Print & Marketing Sales Solutions Manager

Brighton, MA 02135

Staples is focused on our customer and our community. As a Print & Marketing Solutions Manager in a Staples Connect retail location, you will make a visible impact as a retail leader and business professional in driving your stores Print & Marketing sales by building and growing relationships with top customers. You will drive results for key metrics within Print Solutions by fostering a selling culture focused on providing a total print and marketing solution for customers. You will lead and coach your team in being positive, inclusive and consultative in helping your customers achieve their goals.

We are investing in our people and our stores, empowering you to learn, grow and deliver. You will establish a great, fun retail culture that supports and strengthens your team as well as delivers on Staples values. Your team will have the customers needs in mind while providing solutions and a differentiated customer experience.

**Get great perks because, you matter.**

+ Flexible hours/shifts, generous paid time off and bonus plan

+ Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

+ 401(k) plan with a company match, medical, dental, vision, life and disability insurance, and many more benefits

**Provide strong leadership in community, customer service, and team development.**

+ Ensure that the store culture embodies Staples values and its commitment to the community

+ Partner with store leadership and the Pro Services team to share customers and build relationships

+ Empower the Solutions Lead and Production Lead to train and coach the team to work together to drive customer satisfaction, sales, and total solutions

**Play a leadership role in helping your store, your people and your customer win.**

+ Drive sales and dollars per transaction by focusing on developing top customers; actively managing these top customers through in-store engagement and proactive outreach

+ Grow your customer base through in-store interactions to become their go-to print and marketing partner

+ Partner internally to balance in-store workload and customer demands. Share customer insights between books of business

+ Hold yourself and your team accountable for flawless execution of operational excellence

+ Ask open ended questions to offer customers appropriate options and deliver a total print solution for their needs

+ Perform quality checks on completed orders for all managed accounts and top store customers


**Essential skills and experience:**

+ 2+ years leading and coaching a team in a customer-centric, solutions-based environment

+ Attention to detail and keen eye for noticing quality issues throughout the production process

+ Experience overcoming objections; engaging, listening and speaking to customers; closing the sale

+ Strong communication and organizational skills

+ High School diploma or equivalent (Bachelors Degree in Marketing preferred)

+ Ability to lift/move materials in the 10-50 pound range, stand and walk continuously and visit local businesses

**Preferred skills and experience:**

+ Experience in selling to small businesses in a retail or service environment

_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._


Posted: 2020-11-03 Expires: 2020-12-03

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Print & Marketing Sales Solutions Manager

Brighton, MA 02135

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast