3 days old

Principal Monitoring Systems Specialist

Remote (US - CA) Work Remotely

Job Description

LogMeIn is a market leader in Unified Communications and Collaboration Software, Identity and Access Management and Customer Solutions. We have millions of customers around the world, including users of our most popular products like LastPass and the GoTo Suite. We are a remote centric company that offers a stimulating and challenging work environment where the sharing of knowledge among employees is the cornerstone of our culture.

LogMeIn is seeking an enthusiastic, skilled and customer centric monitoring engineer with a passion for building, troubleshooting, and operating large scale monitoring solutions.

As a member of the Global Infrastructure Services team, you will own the tools and integrations for monitoring infrastructure and application data for GoTo and other Logmein products. Your responsibilities will include architecture, design, development, deployment, and operational support of the Monitoring Tools. Your focus will be enabling other teams, training developers and operations employees of best monitoring practices and recommendations of what tools to use to accomplish proper monitoring of their systems/applications.


  • Ability to work under pressure, solve technical problems quickly (minutes or hours), and automate processes and solutions using available tools.
  • Monitoring production systems (dashboards and metric based notifications)
  • Working on business-critical production support environments -Windows and Linux based
  • Deploying and managing CentOS or equivalent Linux Distribution and Microsoft Windows Server, including performing server builds, migrations, upgrades and patching
  • Capable of writing proposals or papers and making presentations to audiences of professional peers; proven ability to develop and document solutions and configurations required.
  • Act as a vendor liaison and introduce new technology/features to the environment.
  • Work with the global team and assist in development of junior engineers.


  • 7-10 years of Infrastructure and public/Private Cloud Monitoring Experience
  • Experience working on Metrics, Statistics and Data using Grafana or Wave Front is preferred
  • Must be proficient in one of the programing languages -Python, Go
  • Experience with any configuration management tool- Ansible, Chef, Puppet
  • Previous hands-on experience on one or more of the monitoring tools-> Nagios, SCOM, Zabbix, LogicMonitor, Wavefront by Vmware, Pingdom or other SaaS based monitoring tools.
  • Good understanding of cloud (AWS/GCP/ORACLE/OpenStack) is preferred.
  • Should be able to support 12 hours On Call (US/Canada Time zone) and available to resolve queries/ escalation on need basis.
  • Good Communication and decision-making skills.
  • Experience with databases, Kubernetes, Dockers is a plus.
  • CI/CD experience with Jenkins is good to have but not a must.

At LogMeIn, Inc., we build category-defining products that unlock the potential of the modern workforce, makingit possible for millions of people and businesses around the globe dotheirbest work, whenever, however, andmost importantly,wherever.Were a pioneer in remote work technology and a driving force behind todays work-from-anywhere movement, and have become one of the worlds largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.2 billion in annual revenue and more than 2 million customers worldwide who use our software as an essential part of their daily lives.Were headquartered in Boston, Massachusetts with additional locations in North America, South America, Europe, Asia and Australia.



  • Telecommunications
Posted: 2021-05-03 Expires: 2021-06-02

For bold and creative individuals, LogMeIn provides limitless growth opportunities. We hire extraordinary talent who continually seek opportunities to tackle challenges. We pride ourselves on an inclusive culture and collaborative spirit. Speaking up and listening to others is not just encouraged here, but expected.

We thrive together and champion each other’s successes, providing our employees with rich experiences to help them develop resiliency and skills; positioning them to grow into future roles either inside or outside LogMeIn.

If you are interested in bringing your curiosity and courage to challenge the status quo, start your journey by applying below.

A position at LogMeIn will reward you with the opportunity to grow, innovate, have fun and do the best work of your career.

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Principal Monitoring Systems Specialist

Remote (US - CA)

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