Pricing Manager, Data Science Insights & Analytics - Santa Ana, Costa Rica

Are you energized by leading a team who analyzes data? Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Then its time to join Western Union as our next Pricing Manager, Data Science Insights and Analytics.

Western Union powers your pursuit.

This role will sit in the Global Pricing team and will focus on driving and supporting pricing-specific initiatives at Western Union by using Data Science techniques.

Role Responsibilities

• Work with a team of data scientists and other leaders to develop models that deliver business results at scale.
• Conduct ad-hoc/exploratory analysis and provide accurate results in response to internal and external requests.
• Create presentations that describe model results and recommendation to senior executives and other key stakeholders.
• Actively contribute to team huddles and strategy sessions. Champion company purpose and values, as well as policies/procedures.
• Perform customer analytics and focus on customer experience to support improvement across end-to-end Platform Operations.
• Enable the key strategic objectives of white label partnerships: work with Leader, Data Science, Insights, and Analytics in identifying, and proposing areas of opportunity for lean, process automation, and artificial intelligence techniques.
• Be able to see how operational processes affect the overall customer experience.
  Work with Leader, Data Science, Insights, and Analytics to support business leaders (managers/directors) in the Data Science, Insights and Analytics process related solutions within their area through applicable tools such as visual management, performance management, problem solving and implementation.
• Connect data, analytics and strategic thinking to define and evaluate actionable opportunities.
• Develop predictive analytics to guide the financial and operational planning process, influencing how to attain strategic objectives.

Role Requirements

• Data Scientist degree or in a similar field such as Economics, Statistics, or Math.
• 5-7 years of experience in Data Analytics or quantitative engineering field.
• People Manager experience and skills are important for career progression in this role.
• In addition to business and leadership skills, we are looking for someone willing to be hands-on!
• Skilled in data wrangling & modeling (Python preferred), database querying (SQL), and use of cloud-based platforms (e.g., Snowflake, Sagemaker).
• Knowledge of best-practice modeling techniques for one or more of the following will be helpful: price elasticity, consumer demand modeling, experimental design, time series analysis, or forecasting.
• Pricing, Revenue Management, or Financial Services experience is a plus.
• High English proficiency C1+ to communicate across a broad spectrum of stakeholders.
• Ability to analyze problems and produce a justification to enhance pricing decisions.
• Ability to rapidly synthesize data and model results into insights & recommendations (i.e., taking the What and defining the So What and Now What).

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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