20 days old

Payroll Representative

Columbia, SC 29240

**Position Summary:**

This positions primary responsibility is to provide superior customer service to Staples 46,000+ associates and business partners by utilizing knowledge of multi-state payroll processing laws and requirements.

**Primary Responsibilities:**

+ Process Service Now requests submitted by HR Services and business partners in the field while meeting or exceeding all service level agreements.

+ Enter direct deposit forms into PS.

+ Process and investigate stop payment requests and direct deposit inquiries.

+ Process ACH reversal requests.

+ Monitor and resolve items listed on the daily ACH kickback report.

+ Calculate and process retroactive payments for associate merit increases.

+ Initiation of overpayment procedures to include calculation and payroll deductions in accordance with individual state requirements.

+ Processing of payroll adjustments via daily off cycle payment requests in accordance with individual state requirements.

+ Process termination pay in accordance with individual state laws and company policy.

+ Input, audit and balance on cycle payroll adjustments to ensure accuracy and completeness

+ Print, sort and distribute paychecks / reports

+ Research and resolve payroll related inquiries for various business partners.

+ Maintain accurate electronic payroll records.

+ Complete special projects as assigned by department management



+ Excellent problem solving skills

+ Ability to work in a fast paced / high volume environment

+ Ability to meet critical deadlines on a daily basis

+ Must be customer focused and possess good interpersonal skills


+ Associates or technical degree

+ 2 to 4 years of related payroll work experience

_Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our_ _perks and benefits_ _!_

_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._


Posted: 2021-02-09 Expires: 2021-03-18

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This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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Payroll Representative

Columbia, SC 29240

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