1+ months

Digital Implementation Analyst with French (min. C1) for 2 years maternity cover

București, Bucuresti 030171

Job Summary:

The Digital Implementation team is one of the organizations inside the BU HCM in France.

The three digitization offers proposed by ADP - BVRH, Digiposte and BDES - are document management service businesses dedicated to experts of the HR function, allowing easier access to the entire HR documentation and ensuring long-term archiving, developing according to client demands and the newest technological developments in the field.

The Digital Implementation Analyst is in charge with assisting and advising assigned customers in the best practices to implement the BVRH/Digiposte/BDES application for their own associates and is also responsible for configuring the application in collaboration with the other ADP teams involved in the process.

Performs analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.

According to his/her mission, the Digital Implementation Analyst has to manage all the required functional leadership activities related to the new customers' implementation processes.

In addition, he/she will ensure that all activities are performed in a manner that meets ADP and/or client expectations and ADP Service standards.

Responsibilities:

  • Performs analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.
  • Assists and advises the customer in the implementation of the new ADP-BVRH/Digiposte/BDES offering (presentations, offering description etc)
  • Initiates and maintains client contact in order to create the blueprint
  • Assists the customer in his internal deployment and the use of the new system's functionalities
  • Analyzes, creates, configures and tests the parameters in the software according to clients' demands and provides answers to the customer throughout the implementation project
  • Proactively advises the customer in using the system's functionalities properly
  • Coordinates the historical pay slips data input
  • Guarantees the customer satisfaction by ensuring the contract terms are met by ADP
  • Coordinates information sharing among the different ADP stakeholders involved in the project (Payroll teams, support teams, production teams, etc)
  • Shares information and best practices with the other team members and proposes improvements when necessary

Education and experience:

Education: Graduate degree or related experience

Knowledge and Skill Requirements:

  • Fluent (C1) in French language
  • Very good customer relation skills (good listening and communication skills, pedagogical approach, empathy and ability to drive and control the project)
  • Autonomy, proactivity, adaptability and reactivity
  • Challenged by new technologies and by digitization overall
  • Technical skills: Excel, Word, Power Point
  • Has the sense of service
  • Is rigorous to follow the process
  • Is proactive to improve process
  • Possesses a continuous improvement mind-set and is receptive to change
  • Has team spirit.

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Categories

Posted: 2020-05-08 Expires: 2020-09-05

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Digital Implementation Analyst with French (min. C1) for 2 years maternity cover

ADP
București, Bucuresti 030171

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast