5 days old

Patient Relations Assistant/UKHC

Lexington, KY 40507
Job Title Patient Relations Assistant/UKHC
Requisition Number RE24937
Working Title
Department Name 7H669:PEDIATRICS - COMM PED CARD
Work Location Lexington
Grade Level 06
Salary Range $13.58-21.83/hour
Type of Position Staff
Position Time Status Full-Time
Required Education


Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience

3.5 yrs

Required License/Registration/Certification


Physical Requirements

Sitting for long periods of time at a computer workstation


Monday – Friday day shift

Job Summary

The Department of Pediatrics seeks a Patient Relations Assistant acknowledge and greet patients as well as answer phones according to established guidelines.
Additional duties include: provide directions, provide efficient service and empathy for patients, data entry (including registration of all types of insurance, obtaining authorizations and referrals, basic auditing and reporting, manipulation of schedules and daily templates), managing financial issues (such as basic financial counseling for non-insured patients, point of service billing, ID missing or incomplete fee sheets), and medical records activities (proficiency in release of information, medical records tracking, record screening, consent for treatment, ID duplicate med rec numbers).

Skills / Knowledge / Abilities

Strong knowledge of Microsoft Office Suite Customer Service Skills

Does this position have supervisory responsibilities? No
Preferred Education/Experience

Insurance knowledge

Deadline to Apply 10/20/2020
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posted: 2020-10-14 Expires: 2020-11-13

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Patient Relations Assistant/UKHC

University of Kentucky
Lexington, KY 40507

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