9 days old

Patient Relations Assistant/UKHC

Lexington, KY 40507
Job Title Patient Relations Assistant/UKHC
Requisition Number RE24730
Working Title Patient Relations Assistant
Department Name H4001:Ambulatory Patient Access Services
Work Location Lexington, KY
Grade Level 06
Salary Range $13.58-21.83/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

HS

Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience

3.5 yrs

Required License/Registration/Certification

None

Physical Requirements

This position requires regularly sitting at a computer workstation for extended periods of time, and performing tasks with repetitive motions (such as typing); and occasionally standing or walking with objects weighing up to 10 pounds; and lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to loud noises, cuts/punctures, blood-borne or airborne pathogens, and combative/violent people.

Shift

The shift for this position will be weekdays between 7:00am-6:00pm (40 hours per week); no holidays or weekends required.

Job Summary

This is a full time position that provides support to clinics during regular staff leaves, absences, and other vacancies of Patient Relations Assistant positions.

The primary responsibilities of a Patient Relations Assistant include greeting patients, registering patients for their appointments, verifying insurance, cash handling, scheduling appointments, procuring new patient records, and ensuring patient privacy in accordance with HIPAA guidelines.

This position requires strong attention to detail, accuracy, teamwork, and proficient communication skills.

Skills / Knowledge / Abilities

The ideal candidate will have extensive customer service experience and be able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.

Does this position have supervisory responsibilities? No
Preferred Education/Experience

Proven track record of providing exceptional customer service and 3.5 years of experience in medical office work preferred. Prior patient registration and insurance verification experience highly preferred.

Deadline to Apply 10/19/2020
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Categories

Posted: 2020-10-13 Expires: 2020-11-12

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Patient Relations Assistant/UKHC

University of Kentucky
Lexington, KY 40507

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