8 days old

Patient Relations Assistant/UKHC

Lexington, KY 40507
Job Title Patient Relations Assistant/UKHC
Requisition Number RE24921
Working Title
Department Name M1300:Kentucky Neuroscience Institute
Work Location Lexington, KY
Grade Level 06
Salary Range $13.58-21.83/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

HS

Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience

3.5 yrs

Required License/Registration/Certification

None

Physical Requirements

Sitting at computer workstation for extended periods.
Minimal lifting.

Shift

Monday – Friday 8:00am – 4:30pm, subject to change.

Job Summary

The Patient Relations Assistant position acts as a first point of contact for patients within the Kentucky Neuroscience Institute in the KY Clinic.

Position duties include, but are not limited to: customer service, patient registration and patient check-in, appointment scheduling and patient check-out, and assisting in other areas as needed.

In addition, this position is responsible for anticipating patient needs, ensuring timely and appropriate follow up with patients, and resolving patient complaints in a timely manner.

Skills / Knowledge / Abilities

Critical thinking, customer service, ability to multi-task.

Does this position have supervisory responsibilities? No
Preferred Education/Experience

AEHR, SCM, APM knowledge preferred.

Deadline to Apply 10/19/2020
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Categories

Posted: 2020-10-13 Expires: 2020-11-12

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Patient Relations Assistant/UKHC

University of Kentucky
Lexington, KY 40507

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