13 days old

Patient Relations Assistant/OnCall--Good Samaritan Emergency Department

Lexington, KY 40507
Posting Details

Job Title Patient Relations Assistant/OnCall--Good Samaritan Emergency Department
Requisition Number DU09458
Department Name H6555:Admitting
Work Location Lexington, KY
Salary Range 16.20
Type of Position Staff
Position Time Status On Call
Required Education
High School/GED
Required Related Experience
3 1/2 years of related education/experience.
Required License/Registration/Certification
Physical Requirements
Requires standing and walking. May require lifting/pushing/carrying objects up to 25 pounds.
On-Call Shifts available: Dayshift hours (7a-3p, 9a-3p, 9a-5p) including weekend rotations. 15-20 hours per week with opportunity for additional hours. Shifts may include holidays. This position may be eligible for additional shift differentials

Hires will be cross trained to both Good Samaritan and Chandler ED Registration areas.
Job Summary
Position includes the following:
-Registration for Emergency Department patients
-Copay/payment collection at time of service
-Customer Service
—Front desk receptionist functions.
Skills / Knowledge / Abilities
High level of keyboarding accuracy and attention to detail. Ability to maintain calm during stressful situations and provide excellent customer service. Ability to effectively prioritize work. Must have schedule flexibility.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Prior patient registration experience preferred. Customer service background such as retail, call center, hospitality, etc., also very helpful.
Deadline to Apply 06/28/2022
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. 

 As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. 

 Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posted: 2022-06-17 Expires: 2022-07-17

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Patient Relations Assistant/OnCall--Good Samaritan Emergency Department

University of Kentucky
Lexington, KY 40507

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