17 days old

Patient Financial Services Rep/UKHC

Lexington, KY 40507
Posting Details

Job Title Patient Financial Services Rep/UKHC
Requisition Number RE32956
Working Title Patient Financial Advocate
Department Name H4027: REV Cycle MGT-PFE
Work Location Lexington, KY
Grade Level 07
Salary Range $17.50-27.31/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

AA

Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience

1 yr

Required License/Registration/Certification
None
Physical Requirements
This position requires regularly sitting at a computer workstation for extended periods of time; and occasionally standing or walking with objects weighing up to 25 pounds; lifting, pushing, and/or pulling objects weighing up to 50 pounds; and performing tasks with repetitive motions.
Shift
The shift for this position will be Tuesday through Saturday; 11:30am – 8pm; required to work some holidays
Job Summary
Patient Financial Representatives -Financial Counselor, ensures department policy and the procedure is fully understood and followed. A Patient Financial Services-Financial Counselor Representative’s primary responsibilities include customer service, bedside screening, department-specific tasks, administrative duties, communication skills, and accurate documentation. Representatives’ duties include following direct supervisor directives, ensuring patients receive superior service through quality work, and ultimately contributing to the successful resolution of their financial distress.

Given the COVID-19 pandemic, and the need to protect our university community including our students, staff, faculty and visitors, the University of Kentucky is requiring COVID-19 vaccination for all new hires prior to starting employment. Therefore, as of October 18, 2021, all new hires prior to their first day of employment must submit appropriate documentation showing, i) completion of the first vaccination against COVID-19, or ii) completion of the full vaccination series against COVID-19, or iii) approved exemption (medical contraindications or a sincerely held religious belief) through the formal exemption process from the COVID-19 vaccination requirement. For those employees who have completed the first vaccination against COVID-19 prior to their first day of employment, the second vaccination (if applicable) must be completed following the vaccination recommended schedule to be considered fully vaccinated.
Skills / Knowledge / Abilities
The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; have obtained Microsoft Office (including Outlook, PowerPoint, Word, and Excel) proficiency; possess excellent communication skills (both written and verbal), have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Third-party insurance claims follow-up/collections experience and medical office experience preferred. Previous experience working with patient accounts and HIPAA, as well as CAC certification and SOAR training highly preferred.
Deadline to Apply 06/22/2022
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.



As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.



Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Categories

Posted: 2022-06-17 Expires: 2022-07-17

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Patient Financial Services Rep/UKHC

University of Kentucky
Lexington, KY 40507

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