6 days old

Patient Access Services Rep/UKHC

Lexington, KY 40507
Job Title Patient Access Services Rep/UKHC
Requisition Number RE27315
Working Title Patient Access Services Representative (Remote)
Department Name H4001:Ambulatory Patient Access Services
Work Location Lexington, KY
Grade Level 07
Salary Range $15.26-23.98/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

AA

Click here for more information about equivalencies: http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience

1 yr

Required License/Registration/Certification

None

Physical Requirements

The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); and walking with, pushing, pulling, and/or lifting objects weighing up to 10lbs.

Shift

Primarily Monday through Friday, 8:00 a.m. – 5:00 p.m.

Job Summary

The Patient Access Representative is responsible for providing pre-visit activities for UKHealthCare patients including appointment coordination and scheduling; resolution of patient complaints; collection and verification of demographic information and insurance/payer source information and correction of registration errors; as well as maintain HIPAA compliance and comply with all UKHC policies regarding patient privacy and confidentiality. This position will also participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction. This is a full-time, remote work position.

Skills / Knowledge / Abilities

The ideal candidate will be customer service oriented; possess patient scheduling and health insurance knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.

Does this position have supervisory responsibilities? No
Preferred Education/Experience

Associate degree and four years of healthcare customer service experience preferred; previous experience working with patient scheduling highly preferred.

Deadline to Apply 04/13/2021
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Categories

Posted: 2021-04-07 Expires: 2021-05-07

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Patient Access Services Rep/UKHC

University of Kentucky
Lexington, KY 40507

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