7 hours

Operations Business Analyst- Tool Rental Repair & Parts (115943)

Home Depot, Inc.
Atlanta, GA
  • Job Code
Operations Business Analyst- Tool Rental Repair & Parts - Atlanta GA 30308 Skip Navigation
Job Details

Operations Business Analyst-  Tool Rental Repair & Parts (115943)

GA - Atlanta

  • Date Posted: Mar 20, 2018
  • Company: The Home Depot
  • Travel: None
  • Functional Area: Operations
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:
Identify, distinguish and analyze multiple components of a problem and then make conclusions using high-level quantitative skills to help drive projects and bring value to the Home Depot through store operations. Participate in driving operations processes for specific areas of responsibilities and complete project tasks as assigned by managers.

Position responsibilities include forecasting for all OFR parts, process improvements for repair parts operations in TRCs and RLCs, 3rd party repair vendor management and repair management system subject matter expert.


  • Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem 
  • Prepare and deliver insights and recommendations based on analyses. 
  • Review sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis). 
  • Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings. Scan business/industry trends;scan competitive landscape; analyze consumer data 
  • Interpret data based on specific knowledge of statistics and procedures used. Provide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology. 
  • Provide input on stategy based on knowledge of industry and technology trends. Provide customers with specialized information from a variety of resources. Facilitate workout problem-solving sessions with multiple groups of people. 
  • Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.
  • Typically reports to Operations Process Manager or Business Manager 
  • No direct responsibility for supervising others.


Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Typically requires overnight travel less than 10% of the time.


  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:
3 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:
  • Industrial Engineering Degree or other related Engineering Degree
  • Experience with Six Sigma or other Process Improvement Methodology
  • Excellent communication skills, written and verbal
  • Ability to partner/communicate well with all levels of an organization, from C-suite to store associates
  • Strong analytical and quantitative skills
  • Ability to locate and synthesize data from multiple data sources using MS SQL Server, MS Access
  • Organized and detail-oriented
  • Proficient in: Microsoft Office Suite including Access, Excel, PowerPoint, Project, Word and AutoCad.
  • Works well in teams, builds relationships, and partners well with field leadership and stores

Knowledge, Skills, Abilities and Competencies:
  • Leverages Partnerships 
  • Teamwork Adaptability 
  • Problem Solving 
  • Strong quantitative skills such as statistics and data analysis 
  • Self Development

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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Operations Business Analyst- Tool Rental Repair & Parts (115943)

Home Depot, Inc.
Atlanta, GA

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Operations Business Analyst- Tool Rental Repair & Parts (115943)

Home Depot, Inc.
Atlanta, GA

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