1+ months

Operations Business Analyst, Safety

Atlanta, GA 30308
JobTitle: Operations Business Analyst, Safety
Job ID: 345960_en-us
Salary Range: 0.0- 0.0
Job Category: Operations
Employment type: Full Time

Position Description:

Position Purpose:
Operations Business Analysts of the Building Services Process team are responsible for the following:

  • Support of stores, vendors and business partners
  • Vendor analytics including but not limited to ongoing performance analysis of SLAs, contractual audits, coordinating vendor/trade reviews.
  • General bulk work order management including processing, updates, etc.
  • Contact center analysis, coaching, partnership.

    Operations Business Analysts must possess a high level of analytical ability to identify problems while having the communication skills to articulate executable solutions.

    Key skills required include:

    • Technical and analytical skills (ability to use MS Office Suite including Excel, Access, PowerPoint, etc.)
    • Strong communication verbally as well as written (including presentation skills)
    • Leadership skills (Often leading teams of people on a common goal – vendors and business partners)
Major Tasks, Responsibilities and Key Accountabilities:
  • Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem.
  • Prepare and deliver insights and recommendations based on analysis.
  • Review sales/financial analysis (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).
  • Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings.
  • Scan business/industry trends; scan competitive landscape; analyze consumer data
  • Interpret data based on specific knowledge of statistics and procedures used.
  • Provide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology.
  • Provide input on strategy based on knowledge of industry and technology trends.
  • Provide customers with specialized information from a variety of resources.
  • Facilitate workout problem-solving sessions with multiple groups of people.
  • Synthesize findings and derive conclusions from analysis and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.

Nature and Scope:

Typically reports to Operations Process Manager

Environmental Job Requirements:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Posted: 2020-01-09 Expires: 2020-05-07

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Operations Business Analyst, Safety

Home Depot, Inc.
Atlanta, GA 30308

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