20 days old

OPERATIONS BUSINESS ANALYST

Atlanta, GA 30308
JobTitle: OPERATIONS BUSINESS ANALYST
Job ID: 364451_en-us
Salary Range: 0.0- 0.0
Job Category: Services
Employment type: Full Time

Position Description:
POSITION PURPOSE

Supports the Home Services Voice of Customer program.  Identify, distinguish, and analyze multiple components of a problem and then make conclusions using high-level quantitative skills to bring value to the Home Depot. Participate in driving operations processes for specific areas of responsibility and complete project tasks as assigned by managers.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIESUse strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem
Prepare and deliver insights and recommendations based on analyses.
Review sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).
Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings. Scan business/industry trends; scan competitive landscape; analyze consumer data
Interpret data based on specific knowledge of statistics and procedures used. Provide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology.
Provide input on strategy based on knowledge of industry and technology trends. Provide customers with specialized information from a variety of resources. Facilitate workout problem-solving sessions with multiple groups of people.
Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.
NATURE AND SCOPE
Typically reports to Operations Process Manager or Business Manager
No direct responsibility for supervising others.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant condition
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:

Categories

Posted: 2020-11-13 Expires: 2020-12-13

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OPERATIONS BUSINESS ANALYST

Home Depot, Inc.
Atlanta, GA 30308

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