For Fall Employment: Must Be A Current University of Kentucky undergraduate Student enrolled in at least one course for Fall 2020.

Customer Service Experience Preferred, not required. Preferred that students live in undergraduate housing at UK.

None

This position requires candidates to sit for long periods of time at the front desks of residence halls, especially during the night time hours.

Shifts that may available:
Sunday through Friday
12:00 a.m.-4:00 a.m.
4:00 a.m.-8:00 a.m.
All day Saturday and Sunday

Students in this position provide coverage for the front desks in the residence halls. Shifts are usually at night (i.e. 12:00 midnight – 4:00 AM and 4:00 AM – 8:00 AM). Student should be prepared to work at least 12 nighttime hours per week.

This position is responsible for monitoring the safety and security of the residence hall, responding to student needs, providing customer service to visitors, and enforcing University policy (particularly the residence hall visitation policy). This position requires students with self-confidence and assertiveness and with a strong commitment to other students and their safety.

Specific responsibilities include:
(1) Ensuring safety & security of residential facilities
(2) Professionally enforcing policies
(3) Providing excellent customer Service
(4) Support a sense of shared community within the hall
(5) Attending and participating in regular staff meetings
(6) Attending regular one-on-one meetings with supervisor
(7) Staffing the building and the front desk at designated times

This position requires the ability to explain departmental policies to residents and visitors, and to confront non-complaint
people by documenting incidents and communicating concerns to the appropriate staff members. Candidates who become successful front desk clerks share the following qualities:

(1) Communication & listening skills
(2) Ability to make mature and responsible decisions
(3) Strong sense of self
(4) Appreciation for and comfort with a diverse student population
(5) Desire to help others
(6) Time management skills
(7) Positive attitude
(8) Team player

Preference will be given to candidates who are returning students, however incoming first year students may apply as well. In order to be eligible for the position, a candidate must:
(1) Be a full time undergraduate student, in good academic standing at UK
(2) Have applied to live on campus during the 2020-2021 academic year
(4) Able to work 14+ hours during regular shifts from midnight to 8 am
(5) Be in good disciplinary standing with the university

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.