1+ months

MT- State College

State College, PA 16803
JobTitle: MT- State College
Job ID: 371257_en-us
Salary Range: null- null
Job Category: Services
Employment type: Full Time

Position Description:
POSITION PURPOSE
The HDMS Measure Technician will perform the primary function of completing measures for customers regarding flooring installation. The Measure Technician works independently from their home/vehicle. Measure Technicians spend part of their day scheduling appointments, engaged in frequent communications with customer service representatives, customers, and managers while commuting between job sites. The Measure Technician serves as a customer service representative for flooring customers. Technicians are required to provide exceptional service and a basic level of product information and process expectations to customers. Daily, the position is directly responsible for creating, maintaining, and improving customer relationships while interacting with customers. During sales, the technician handles product inquiries, taking on-site home measurements and communicating next steps in the installation process in conjunction with the Measurement Services center. The Measure Technician will be provided an iPad, iPhone, and other tools to complete jobs accurately.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
100% - Providing customer service by assessing customer needs, communicating with customers and conducting home measures; The HDMS Measure Technician will perform the primary function of completing measures for customers regarding flooring installation
NATURE AND SCOPE
This position typically reports to the Assistance Market Manager
This position has 0 Direct Reports

ENVIRONMENTAL JOB REQUIREMENTS

Environment:
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Travel:
No travel required.

Additional Environmental Job Requirements:
Travel between locations is required

Categories

Posted: 2021-03-02 Expires: 2021-05-02

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MT- State College

Home Depot, Inc.
State College, PA 16803

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